Arjun Shibu

Test Manager promoted to Project Manager responsible for Digital Transformation project for Sumitomo Mitsui Banking Corporation bank (SMBC) to deliver a Integrated Solution to Users handling Project Deliverables and Testing Deliverables using Agile (Scrum) Hybrid model.

• Worked closely with CEO, GM, Delivery Executives, Branch Heads, Head of QA to discuss Scope Management, Budget approvals, deliverables, schedules, reporting & conflicts.
• Built successful project plans covering objectives, resources and staffing to meet schedules.
• Introduced IBM's business process and transformation models.
• Created and reviewed SoW's, RFPs, testing complex applications on Trade Finance(EP.IX) and Core Banking (T24) Application.
• Monitored and Reviewed Development and Test Team Deliverables to maintain deliverable Quality.
• Facilitating and Conducting UAT Kick off and UAT workshop for Users and Managing UAT Execution.
• Implemented Shift Left Testing Practices and mentored teams to implement Best Test Practices.
• Conducted Performance Reviews and feedbacks and conflict resolutions.

Key Achievements:

• Successful delivery of complex project while handling Project and Testing deliverables within deadline and with high quality.
• IBM awarded additional projects by bank based on success of project

Test Manager delivering QA and BA solutions to SMBC Trade Processing System (TFAP-NTP) for SNG/APAC integrating it with Bank Internal Workflow management system (EP. IX) managing a team of 15 members.

• Conducted walk-through, requirements gathering meetings with different Stakeholders, Business Group, and User Groups to elicit and to analyze Business Requirements and create BRD.
• Assisted Project Manager to achieve Project Milestones through entirety of SDLC process and responsible for submitting Status Reports to management summarizing completed Milestones and Tasks.
• Scope Management, Test Planning, Estimation and Team setup along with Vendor resources and inhouse resources.
• Creation of Testing Guidelines for QA team and reviewing Test Scenarios to ensure maximum coverage.
• Test Automation scenario Identification and implementation using Selenium.
• Performance Test Result review to provide application capability to System Architect and Release Board.
• Created KPIs framework for tracking testing efficiency and testing effectiveness.
• Monitor and Execute SIT, ST and support and guide users with UAT, and Defect Management.
• Creation of Postproduction Release verification cases and sanity check.

Test Manager handling the BAU Projects and Regulatory Projects for MUFG Bank.

• Implemented BAU Testing Strategy and integrated Test Team to Agile methodology.
• Setup Offshore Testing Team in India and shifted BAU testing from onshore (Singapore) to offshore and allocating budget for Automation Implementation for regression Cases.
• Reduced overall testing hours 70 % by combining Automation using IBM RFT along with Manual Testing to reduce Testing efforts and increase Test Script reusability.
• Developed and maintained defect databases for known issues.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.

Key Achievement:

• Reduced overall testing hours 70 % by combining Automation using IBM RFT along with Manual Testing.
• Setup Quick Response Test Team to Test and deliver Production hotfixes and Time constraint CR's thus reducing customer Impact.

Test Manager heading Onshore and Offshore Test Team to deliver multi-country, cross-border (Vietnam, Taiwan, India and Singapore) payment processing application projects

• Responsible in setting up, ramping up and managing onshore and offshore Project Test Team.
• Managed stakeholder expectations of Managing Directors, Partners, Sr. Directors, SVPs and Branch Users.
• Prepared, designed, and led Test Strategy and Test Plan for all phases and encompassing Automation and Performance Testing teams.
• Reviewed existing Testing strategy and implemented shift left approach to test pyramid thus reducing Testing timelines.
• Analyze Defects and perform root cause analysis with development team, provide solutions to resolve issues.
• Conducted User Acceptance Testing (UAT); supported clients during Testing to build and strengthen their confidence in products
• Performed 121’s, performance reviews and encouraged learning culture within team.

Key Achievement:

• NPS score of 10/10 awarded by Bank for best managed project and received MUFG president's award.

Led a high-performing Software Testing Team of 9 personnel through all phases of Testing for SAP Core Bank Transformation projects for client Nationwide Building Society (NBS).

• Participated in test estimations for project & Consulting with the Business to ensure that their expectations met with.
• Performed System integration testing, System Testing, Exploratory testing, sanity testing & regression Testing.
• Identified Defects (bugs) and reporting them to development team. Chase with Development team to get resolution of defect.
• Designing and preparation of RTM, Test Matrix, Test Cases and Test Data.
• Induce and perform Automation and API Testing using SOAP UI (Groovy scripting) and Selenium (Java) for completing Regression Testing of web services.

Worked as Senior Test Analyst on various domains like Banking and Agriculture.