Arjun Singh

• Spearheaded efforts to foster a quality-centric work environment, emphasizing communication and collaboration.
• Successfully met client targets and achieved stringent quality objectives, ensuring adherence to project requirements.
• Implemented effective solutions to identified issues, significantly boosting productivity and optimizing workflows.
• Utilized tools such as Pareto charts, Flow charts, RCA Reports, DSAT Reports, and Process Level Limitation reporting to analyze and improve processes.
• Conducted client calibrations to provide recommendations for enhancing overall quality performance.
• Engaged in regular cross-functional team meetings to provide progress updates, address concerns, and align project goals effectively.
• Contributed to the development of company-wide quality assurance standards, ensuring consistency across all projects.
• Facilitated training sessions for junior QA analysts, enhancing their skills and knowledge of industry best practices.
• Led initiatives to define and achieve product quality objectives while meeting stringent product specifications.
• Conducted thorough quality assurance activities, ensuring compliance with company standards and regulatory requirements.
• Implemented robust quality control processes and procedures to uphold high standards of deliverables.
• Conducted audits and inspections to identify opportunities for process improvement and quality enhancement.
• Prepared detailed reports and documentation of quality metrics and findings, facilitating informed decision-making.
• Played a key role in developing training programs focused on quality assurance and compliance.

Worked as a voice artist in the famous radio show - Mirchi Murga.

• Boosted audience engagement by lending my versatile vocal talent.