ARJUN SINGH RAJPUT

Key Skills:

🔹 Product Uploading & SEO:
Managed end-to-end product uploads on Magento, Shopify and Market Place Collections, pricing, tags. Optimized titles, meta descriptions, alt texts, and ensured clean inventory mapping.

🔹 Platform Management:
Handled listings and updates across Magento CMS Shopify, Amazon, Flipkart. Ensured payment, speed, mobile, and shipping integrations work smoothly.

Monitored reviews, feedback, and brand mentions across platforms. Responded quickly to queries and complaints (within 12–24 hrs), and maintained a positive, trust-building brand image.

🔹 UI/UX & Customer Journey:
Worked with teams to improve site flow, CTAs, filters, and checkout. A/B tested pages to boost conversions, and reduce bounce.

🔹 Order Management:
Oversaw order-to-delivery flow. Improved delivery rate and reduced RTOs via inventory planning and courier mapping.

🔹 Vendor & Marketplace:
Handled vendors, and marketplaces like Amazon, Flipkart. Ensured timely listings and promotions.

🔹 Returns & Claims:
Streamlined returns/refunds. Managed RTOs, claims, and courier follow-ups to reduce delays.

Shopify, Magento, Amazon, cataloging, SEO, inventory, returns, CRM (Zoho, Salesforce), UI/UX, automation, 3PL, and order fulfillment.

• Managed end-to-end product uploads on Magento, ensuring accurate titles, descriptions, images, variants, and tags.
• Created SEO-optimized product titles, meta descriptions, and keywords to boost organic visibility.
• Applied best practices in Magento product structuring, including layered navigation, category management, and URL key optimization.
• Researched high-ranking keywords and implemented meta tags, H1-H3 titles, alt texts, and internal linking strategies.
• Monitored SERP rankings and worked on Google-friendly metadata to drive traffic and reduce bounce rates.
• Handled full order cycle: processing, invoice generation, shipping coordination, and delivery tracking.
• Ensured timely dispatch, reduced order errors, and monitored order status KPIs to maintain performance metrics.
• Coordinated with vendors for timely procurement of products, price negotiations, and MOQ handling.
• Maintained a purchase pipeline aligned with demand forecasting and stock levels.
• Oversaw returns and refunds with proper documentation, inspection, and resolution protocols.
• Coordinated with finance and support teams to ensure customer satisfaction and timely settlements.
• Monitored real-time stock levels, OOS (Out of Stock) alerts, and fast/slow movers.
• Used inventory reconciliation reports to reduce shrinkage and optimize procurement.
• Collaborated with designers and developers to improve the user journey, reduce friction in the checkout process, and enhance overall navigation.
• Introduced A/B testing for banners, CTAs, and product page layouts to improve conversion rates.

Magento · Google Analytics · Ahrefs/SEMrush · Zoho Inventory · Excel/Google Sheets · Photoshop (Basic) · Shopify · Amazon Seller Central · Canva

• Responsible for counseling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person. Counsel the clients with upgraded immigration information, Give clear and accurate information based on the current immigration visa laws & policies.
• Educate individuals on their rights and responsibilities, including what documents or information they need to provide.
• Assist immigrant applicants in gathering and organizing necessary evidence and paperwork for visa applications.
• Represent and support immigrants with legal proceedings before courts or tribunals, immigration and customs officials, or other authorities.
• Engage in legal research on immigration issues, laws, and regulations.
• Provide immigration advice and discuss the prospects of successful visa applications.
• Regularly update knowledge on immigration regulations and laws in different countries.
• Handle one to one meetings with Clients
• Managed the branch budget to ensure cost-effectiveness and efficiency, resulting in an 100% reduction in operating costs
• Led a team of employees to achieve their key performance indicators
• Analyzed customer feedback data to identify trends and opportunities for improvement
• Leveraged market research to identify new business opportunities and drive growth
• Recruited, trained, and retained a high-performing sales team
• Collaborated with marketing team to develop promotional campaigns that increased brand awareness and drove sales

• Conducted process audits to ensure compliance with standards and regulations
• Conducted root cause analysis to identify and resolve process-related issues, resulting in an reduction in customer complaints
• Implemented automation to reduce manual data entry, resulting in an reduction in data entry time and improved accuracy
• Developed and documented process standards, policies, and procedures that improved quality and compliance

• Present product information and benefits to prospects, addressing objections and highlighting unique selling points. Collaborate with the sales and marketing departments to develop effective sales strategies and campaigns.
• Meet or exceed sales targets and KPIs, consistently achieving monthly and quarterly sales quotas.