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Arjun TU
Operations Professional
Bangalore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Manager of Operations
Hanrich Teknic Private Limited
Bangalore
01.2019 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Management Trainee
GRT Hotels and Resorts
Chennai
07.2017 - 12.2018
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Analyzed customer feedback to identify areas for improvement.
- Conceptualized innovative sales solutions to increase company revenue.
- Used company reports to analyze sales, gross profit and inventory activities.
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Streamlined corporate preferred foodie program for better efficiency.
Sales Intern
JW Marriott
Bangalore
11.2015 - 12.2015
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Monitored competitor activities and pricing strategies to compare performance.
Industrial Trainee
Howard Johnson
Bangalore
05.2015 - 09.2015
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
- Wrote reports and papers for various levels of technical users.
- Repaired, cleaned and maintained equipment.
- Assisted with implementation of new safety instructions and equipment protocols.
- Updated internal data systems to aid senior managers in effective decision-making.
- Reviewed and updated standard operating procedures per specifications.
- Monitored and tracked team performance to identify and target deficiencies.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
Education
Bachelor of Hotel Management - Hotel Management
MS Ramaiah College of Hotel Management
Bangalore 07.2013 - 05.2017
Pre-University Education - Commerce
Seshadripuram Pre- University College
Bangalore 07.2011 - 05.2013
Skills
Employee relations and conflict resolution
Purchasing and procurement
Sales background
Business administration
Procurement and sales
Staff Management
Vendor sourcing
Certification
Construction Management
Accomplishments
Star intern of the month - JW Marriott, Bangalore
Interests
Cooking
Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Construction Management
05-2021
Strategy and Operations
04-2020
Manager of Operations
Hanrich Teknic Private Limited
01.2019 - Current
Management Trainee
GRT Hotels and Resorts
07.2017 - 12.2018
Sales Intern
JW Marriott
11.2015 - 12.2015
Industrial Trainee
Howard Johnson
05.2015 - 09.2015
Bachelor of Hotel Management - Hotel Management
MS Ramaiah College of Hotel Management
07.2013 - 05.2017
Pre-University Education - Commerce
Seshadripuram Pre- University College
07.2011 - 05.2013