Arjun Vaidya
Delhi
Summary
Dedicated and organized operations manager with 8+ years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
7
7
years of professional experience
Work History
Operations Manager
Neo Sypher Systems Pvt Ltd
08.2020 - Current
- Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals.
- Developed and implemented a business continuity plan that ensured business operations continued seamlessly.
- Analyzed customer feedback and insights to identify areas for improvement and optimize the customer experience.
- Conducted market research and competitive analysis to identify industry trends and develop effective strategies for pursuing new business opportunities.
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Intern
Neo Sypher Systems Pvt Ltd
New Delhi
04.2020 - 08.2020
- Internship for the completion of 'Training Experience'.
- Successfully completed training, along with development, in handling and building a customer database.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Developed presentations and organized events to promote products or services.
- Tested software applications prior to release and identified issues requiring resolution.
Sales & Marketing executive
Synergy Pvt Ltd
Delhi
01.2019 - 01.2020
- Generated new leads and opportunities through networking, cold calling, and other sales and marketing techniques
- Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives
Area General Manager & Business Development Manager
Oravel Stays Pvt Ltd (OYO ROOMS)
Delhi
10.2018 - 12.2019
- Taking care of hotel operations
- Looking after the guest experience
- Payment-related issues between OYO and partners
- Selling value-added services to partners to increase revenue for the company
- Adding new partners to the organization
Fashion Advisor
The Collective (Aditya Birla Retail)
Delhi
07.2017 - 09.2018
- Trading and selling luxurious garments including high-end fashion wear and accessories
- Coordinating with customers with their fashion requirements and building a huge customer database for the brand
Education
Bachelor of Arts - Hotel Management
Arunachal Universitiy
Arunachal Pradesh05-2017
High School -
Narian Inter College
U.P, India01.2012
Senior Secondary School -
Narian Inter College
U.P, India01.2011
Skills
- Leadership Skills
- Fast Learner
- Customer Service
- Problem Solving Skills
- Communication Skills
- Proficient with Microsoft (Office, Word, Excel, PowerPoint)
- P&L Management
- Organizational Management
- Customer Retention
- Performance monitoring
- Continuous improvements
- Market Research
- Technology
- Staff Management
International Experiences
- attended seamless in Dubai 2022
- attended Leap event in saudi 2023
- attended Gitex event in Dubai 2023 &2024
Timeline
Operations Manager
Neo Sypher Systems Pvt Ltd
08.2020 - Current
Intern
Neo Sypher Systems Pvt Ltd
04.2020 - 08.2020
Sales & Marketing executive
Synergy Pvt Ltd
01.2019 - 01.2020
Area General Manager & Business Development Manager
Oravel Stays Pvt Ltd (OYO ROOMS)
10.2018 - 12.2019
Fashion Advisor
The Collective (Aditya Birla Retail)
07.2017 - 09.2018
Bachelor of Arts - Hotel Management
Arunachal Universitiy
High School -
Narian Inter College
Senior Secondary School -
Narian Inter College
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