Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic

Arjun Verma

Business Development & Sales Professional
Dehradun

Summary

Dynamic and results-driven professional with over 8 years of experience in sales, business development, and account management. Demonstrated success in driving revenue growth, expanding market share, and enhancing customer satisfaction. Proficient in strategic planning, team leadership, and building strong client relationships to deliver measurable outcomes. Experienced in launching and scaling businesses with a focus on operational efficiency and profitability.

Overview

9
9
years of professional experience
16
16
years of post-secondary education

Work History

Chief Executive Officer (CEO) & Founder

Xpress Pharmacy
Dehradun
08.2021 - Current
  • Launched a hyperlocal pharmaceutical delivery and retail business, achieving consistent month-on-month sales growth.
  • Designed and executed online and offline marketing campaigns to attract and retain customers, boosting customer acquisition.
  • Implemented loyalty programs and promotional strategies, driving a 25% increase in repeat business.
  • Recruited, trained, and managed a team of 10 employees to ensure smooth operations.
  • Managed budget, financial planning, and cash flow to maintain positive financial health.
  • Expanded product offerings by analyzing market trends and identifying growth opportunities.
  • Played a pivotal role in supporting the establishment and growth of over 15 new pharmacies.

Managing Director (MD) & Founder

The Shed Cafe
Dehradun
04.2018 - Current
  • Founded and operated a modern styled cafe, attracting a daily footfall of over 200 customers.
  • Leveraged platforms like Instagram, Facebook, and local food blogs to promote the cafe.
  • Organized events and collaborated with community organizations to drive traffic and build a loyal customer base.
  • Expanded sales of bakery products by partnering with Zomato and Swiggy.
  • Increased online sales by 30% through effective use of food delivery platforms.

Accounts Manager

Zomato Media Private
Dehradun
12.2018 - 10.2020
  • Launched Zomato Market (Groceries) in Dehradun, achieving 100% city coverage.
  • Managed and engaged with 1000+ merchants from varied backgrounds, scales, and different business models.
  • Increased merchant revenue through platform by 20-30%
  • Guided merchants to deliver better customer experiences through improved positioning and food quality.
  • Maintained one-to-one relationships with clients to understand their issues and develop a feedback cycle for continuous improvement.
  • Overachieved targets of ad sales in online marketing, consistently adding new clients daily.

Sales Manager

Zomato Media Private
Dehradun
07.2018 - 12.2018
  • Spearheaded the launch of Zomato Delivery services in Dehradun, Haridwar, and Rishikesh, increasing market penetration by 40%.
  • Identified and onboarded over 100 new merchants monthly.
  • Managed the entire onboarding process, from initial contact and negotiations to signing agreements and integrating merchants onto the platform.
  • Conducted comprehensive market research and analysis to identify potential markets and target demographics.
  • Increased market share by 40% through targeted marketing and promotional activities.
  • Fostered strong client relationships through regular follow-ups and personalized service.
  • Analyzed sales data and feedback to continuously refine and improve sales tactics and processes.

Associate

Uttarakhand State Co-operative Bank Ltd
Dehradun
06.2016 - 07.2018
  • Assisted customers with account setup and loan applications, ensuring a seamless banking experience.
  • Guided customers through completing loan applications and signing up for new banking services.
  • Trained and mentored junior banking staff to maximize performance, efficiency, and compliance with bank policies.
  • Established new accounts of high net worth individuals and provided ongoing service to maximize revenue.
  • Balanced teller drawers and ATM cash with 100% accuracy.

Education

Bachelor in Finance And Investment (BFIA) - Accounting And Finance

Amity University
Noida, India
04.2013 - 04.2016

High School Diploma -

St. Joseph's Academy
Dehradun, India
01.2000 - 03.2013

Skills

Business Development

Timeline

Chief Executive Officer (CEO) & Founder

Xpress Pharmacy
08.2021 - Current

Accounts Manager

Zomato Media Private
12.2018 - 10.2020

Sales Manager

Zomato Media Private
07.2018 - 12.2018

Managing Director (MD) & Founder

The Shed Cafe
04.2018 - Current

Associate

Uttarakhand State Co-operative Bank Ltd
06.2016 - 07.2018

Bachelor in Finance And Investment (BFIA) - Accounting And Finance

Amity University
04.2013 - 04.2016

High School Diploma -

St. Joseph's Academy
01.2000 - 03.2013

Languages

English
French
Arjun VermaBusiness Development & Sales Professional