Summary
Overview
Work History
Education
Skills
Software
Timeline
GeneralManager

ARJUN VG

GENERAL MANAGER
Waynad,KL

Summary

Customer-oriented General Manager with 4 plus years of experience focused on increasing Business Development and strategic management . Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering leadership and innovation.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

General Manager

ukcallin
calicut, kerala
04.2018 - 03.2021
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Organizing Educational expos
  • Tied up with 1200 plus consultants all over india,srilanka,uk
  • Monitoring business development
  • Held weekly meetings with Assistant general managers to identify techniques to overcome sales obstacles.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Assistant Manager

ukcallin
callout, kerala
05.2015 - 10.2016
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored security and handled incidents calmly.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Bachelor of Engineering - Mechanical Engineering

ANNA UNIVERSITY
CHENNAI
08.2011 - 04.2015

Master of Business Administration - International Business&marketing Management

CARDIFF METROPOLITIAN UNIVERSITY
UNITED KINGDOM
11.2016 - 11.2017

Skills

    Performance improvement

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Software

Hubspot CRM

Zendesk

Auto pilot

Omnisend

Timeline

General Manager

ukcallin
04.2018 - 03.2021

Master of Business Administration - International Business&marketing Management

CARDIFF METROPOLITIAN UNIVERSITY
11.2016 - 11.2017

Assistant Manager

ukcallin
05.2015 - 10.2016

Bachelor of Engineering - Mechanical Engineering

ANNA UNIVERSITY
08.2011 - 04.2015

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ARJUN VGGENERAL MANAGER