Hubspot CRM
ARJUN VG
GENERAL MANAGER
Waynad,KL
Summary
Customer-oriented General Manager with 4 plus years of experience focused on increasing Business Development and strategic management . Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering leadership and innovation.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
General Manager
ukcallin
calicut, kerala
04.2018 - 03.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Supported regulatory compliance by overseeing all audits to verify protocol adherence.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Organizing Educational expos
- Tied up with 1200 plus consultants all over india,srilanka,uk
- Monitoring business development
- Held weekly meetings with Assistant general managers to identify techniques to overcome sales obstacles.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Assistant Manager
ukcallin
callout, kerala
05.2015 - 10.2016
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security and handled incidents calmly.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Bachelor of Engineering - Mechanical Engineering
ANNA UNIVERSITY
CHENNAI 08.2011 - 04.2015
Master of Business Administration - International Business&marketing Management
CARDIFF METROPOLITIAN UNIVERSITY
UNITED KINGDOM 11.2016 - 11.2017
Skills
Performance improvement
Client account management
Budget administration
Relationship building
Project Management
Staff training/development
Operations management
Budget development
Coaching and mentoring
Business Development
Consistently meet goals
Verbal and written communication
Effective leader
Exceptional interpersonal communication
Efficient multi-tasker
Software
Zendesk
Auto pilot
Omnisend
Timeline
General Manager
ukcallin
04.2018 - 03.2021
Master of Business Administration - International Business&marketing Management
CARDIFF METROPOLITIAN UNIVERSITY
11.2016 - 11.2017
Assistant Manager
ukcallin
05.2015 - 10.2016
Bachelor of Engineering - Mechanical Engineering
ANNA UNIVERSITY
08.2011 - 04.2015