Arjun Kumar P K
Project Director
Chennai
Summary
Experienced Program and Project Management Professional Leading Global Digital Transformation and PAS SME Senior program and project management leader with over 25 years of diverse experience across IT Software delivery, Application delivery, PAS implementation, IPE implementation, application development and production support. Demonstrated expertise in delivering Policy Admin Systems for Life, Non-Life & Group Insurers across AMEA region. Skilled in stakeholder management, vendor coordination, and applying PMI methodologies to drive efficient, cost-effective delivery. Recognized for on-time execution, seamless third-party collaboration, and risk mitigation strategies across AMEA, ASEAN and Asia.
Results-driven project professional, well-versed in managing high-stakes initiatives across various sectors. Known for fostering collaborative team environments and consistently achieving project milestones. Valued for adaptability and reliability, with strong focus on critical thinking and effective communication.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
Project Director, Program Management
DXC (CSC) Technologies India Pvt Ltd
10.2022 - Current
- Leading the regional implementation of Policy Admin System across SaaS model for one of the largest Insurers in the world
- Assembled cross-functional teams and aligned resources with project requirements, ensuring smooth project initiation and execution.
- Managed requirements, solutioning, SaaS hardware provisioning and coordinated with technical teams to develop detailed project plans aligned with PMI methodologies.
- Monitored project schedules and budgets, ensuring delivery within scope and timelines while controlling costs.
- Delivered weekly status reports and risk assessments to stakeholders, proactively identifying issues and implementing effective mitigation strategies.
- Facilitated stakeholder alignment to drive successful project closures, resulting in timely delivery and high customer satisfaction.
- C level stake holder management, project briefing, financials, budget schedules & ROI briefs
Program Manager
DXC (CSC) Technology Malaysia Sdn Bhd
06.2014 - 10.2022
- Green field/Brown field implementations of Life insurance systems across the Top 5 insurers in Malaysia and ASEAN region
- Delivery of both Inhouse and SaaS delivery models of Policy admin Systems across multi-year contracts.
- Defined project scope, built schedules, and provided critical decision-making authority on technical and business process issues.
- Administered budgets, handled project invoicing, and validated vendor payments, ensuring fiscal accountability and timely reimbursements.
- Controlled project scope and quality, managed change requests, and ensured compliance with funding arrangements.
- Delivered weekly performance reports to clients and senior leadership, providing transparency and driving strategic alignment.
- Championed risk management initiatives, developing contingency plans to address and mitigate potential disruptions.
Project Manager
DXC (CSC) Technologies India Pvt Ltd
11.2008 - 06.2014
- Software configuration management for the world largest Healthcare Implementation for NHS (NpFIT)
- Release management, Configuration management, platform delivery, in house tools development.
Tech Lead
TATA Consultancy Services Ltd
01.2004 - 01.2007
- Leading the application packaging/repackaging services across several clients including Healthcare, Retail, BFSI services
- Seamless packaging services to meet customers’ needs across Europe & Asia including Middle east.
IT Analyst Admin
Sutherland Technologies
01.2002 - 01.2004
- Responsible for IT admin and helpdesk for BPO operations
IT Analyst
Dishnet DSL
01.2000 - 01.2002
- Responsible for Helpdesk operations
Education
MBA - Human Resources
IGNOU – Centre for Distance Learning
12.2010
Bachelor of Engineering - Electrical & Electronics
Jerusalem College of Engineering
06.2000
Skills
Delivery Management
Client relationship Management
PAS Implementation
Program & Project Management
Stakeholder & Vendor Management
Strategic Planning
Transition Management
Global Delivery
Agile & PMI Methodologies
Budget and P&L Management
Risk & Issue Management
Customer Satisfaction
Fixed Price & Milestone Projects
Cross-functional Team Leadership
SDLC (Waterfall & Agile)
Digital Transformation
Project scope
Materials procurement
Budget administration
Schedule management
Project scheduling
Agreement negotiation
Client relations
Scope development
Scope definition
Innovation and creativity
Financial administration
Estimate preparation
Policy and procedure development
Cross-functional coordination
Progress tracking
Resource forecasting
Problem-solving abilities
Project management
Relationship building
Performance monitoring
Problem-solving
Budget control
Continuous improvement
Team leadership
Certification
ACP – Wise Packaging Solutions Inc – Certified Application Packaging Professional, USA
Accomplishments
- Delivered multiple digital transformation & implementation projects, some exceeding $35M overall.
- Implementation of End to End Policy Admin Systems (PAS) with DXC’s Proprietary Integral Life/Java & Assure platforms cutting across the entire Policy life cycle from New Business, Under Writing to Health, Claims, Servicing, Reinsurance, Finance, Billing & Receipt and other key modules, involving both Take-up and ETL migrations
- Expertise Implementation of Integral Product Suite (IPE) that enables faster configuration, speed to market and faster migrations of legacy products, and enhancing product launches that helps clients stay ahead of competition.
- Usage of document management systems like PrintXpress & reporting solutions like Power BI, Sisense
- End to End delivery management, covering multiple geographies and time zones with some implementations exceeding 200+ members
- Led DXC’s Life insurance in Malaysia managing cross-border teams, third-party vendors, and stringent budget and schedule adherence.
- Played key roles in developing and supporting complex enterprise applications across DXC and TCS using Waterfall methodologies.
- Handled project models including fixed price, milestone-based, and short-tenure engagements for enterprise clients.
- Complete Ownership of Enterprise class releases with required standard and Quality
- Process first approach - Accessibility of knowledge base, de-risking knowledge loss on departure of key team member(s)
Timeline
Project Director, Program Management
DXC (CSC) Technologies India Pvt Ltd
10.2022 - Current
Program Manager
DXC (CSC) Technology Malaysia Sdn Bhd
06.2014 - 10.2022
Project Manager
DXC (CSC) Technologies India Pvt Ltd
11.2008 - 06.2014
Tech Lead
TATA Consultancy Services Ltd
01.2004 - 01.2007
IT Analyst Admin
Sutherland Technologies
01.2002 - 01.2004
IT Analyst
Dishnet DSL
01.2000 - 01.2002
Bachelor of Engineering - Electrical & Electronics
Jerusalem College of Engineering
MBA - Human Resources
IGNOU – Centre for Distance Learning