Summary
Overview
Work History
Education
Software
Skills
Additional Information
Timeline
AssistantManager
Arjun P

Arjun P

IT professional
Pulikkottil House, Mangalam, Panangattukara PO, Wadakkanchery, Thrissur,Kerala

Summary

Adept at enhancing operational efficiency and customer satisfaction, I streamlined dispatch processes at Linen Trail, Kollara Enterprises Pvt. Ltd., boosting on-time deliveries. My expertise in Tally Prime and relationship building, coupled with a knack for coordinating cross-functional teams, significantly reduced customer complaints. Achievements include developing a contingency planning process and implementing safety protocols, reducing workplace accidents.

Overview

4
4
years of professional experience
4
4
Language

Work History

Dispatch Manager

Linen Trail, Kollara Enterprises Pvt. Ltd.
06.2024 - Current
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
  • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
  • Coordinated with sales and warehouse teams to ensure accurate order fulfillment.
  • Coordinated daily logistics operations for timely delivery, reducing customer complaints significantly.
  • Enhanced customer satisfaction by establishing clear and efficient communication protocol.
  • Developed contingency planning process for unexpected delays, minimizing impact on delivery schedules.
  • Streamlined communication between drivers and dispatch team, ensuring real-time updates on delivery status.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Provided training to new team members on using Tally effectively for various business requirements.
  • Contacted customers to confirm delivery details and locations.

Order Fulfillment Associate

Amazon Prime Warehouse
1 2023 - 12.2023
  • Processed daily orders through multi-carrier manifest system.
  • Trained new associates on basic and advanced shipment procedures.
  • Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
  • Managed returns process efficiently, inspecting returned items for damages and restocking them accordingly in a timely manner.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Recorded daily activities for inventory control.
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Established safety protocols for warehouse environment, significantly reducing workplace accidents.
  • Picked and packed order items.

Warehouse Supervisor

Rashid Humaid Saint Bin al Rashidi Trade Ltd.
02.2018 - 10.2021
  • Supervised shipping and receiving, distribution and workplace safety.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.

Marketing Graphic Designer

Welkinwits Technologies LLP
06.2017 - 01.2018
  • Optimized images for web use to improve site loading times and overall user experience.
  • Assisted in rebranding efforts through redesigning company logo and other visual assets resulting in a fresh new company image.
  • Collaborated with cross-functional teams to ensure design cohesion across various marketing channels, leading to a unified company message.
  • Improved social media engagement by designing eye-catching graphics for posts and promotions.
  • Developed creative design for print materials, brochures, banners, and signs.

Education

CERTIFICATION IN SAP FICO - SAP FICO R/3 Power User

G-TEC Computer Education
Wadakkanchery, Thrissur
04.2001 -

PGA - Professional Global Accountant

G-TEC Computer Education
Wadakkanchery, Thrissur
04.2001 -

Bachelor of Commerce - B.Com Computer Application

Rabindranath Tagore University (AISECT University)
Madhya Pradesh
04.2001 -

Graphic Design & HTML - Diploma Course

The Art School
Flash Business Centre, 2nd Floor, Calicut
04.2001 -

Software

Tally Prime

Adobe illustrator & Photoshop

MS Office & Advanced Excel

Google Sheets

Shopify

Shipway

EasyEcom

Amazon Faast

Amazon Flex

SAP

SAGE 50

ChatGPT

Skills

Tally Prime

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Additional Information

Vaccination Details

FirstDose : 23-08-2021 Pfizer/BioNTech FC8289

SecondDose : 05-10-2021 AstraZeneca/Oxford 110521

Ibra Medical fitness center - Oman

Blood Group: B+ve

Date of Birth: 04/10/1996

Father’s Name: Shaji.P

Nationality: Indian

Marital Status: Married

Driving Licence: Hold valid Two wheeler licence

Timeline

Dispatch Manager

Linen Trail, Kollara Enterprises Pvt. Ltd.
06.2024 - Current

Warehouse Supervisor

Rashid Humaid Saint Bin al Rashidi Trade Ltd.
02.2018 - 10.2021

Marketing Graphic Designer

Welkinwits Technologies LLP
06.2017 - 01.2018

CERTIFICATION IN SAP FICO - SAP FICO R/3 Power User

G-TEC Computer Education
04.2001 -

PGA - Professional Global Accountant

G-TEC Computer Education
04.2001 -

Bachelor of Commerce - B.Com Computer Application

Rabindranath Tagore University (AISECT University)
04.2001 -

Graphic Design & HTML - Diploma Course

The Art School
04.2001 -

Order Fulfillment Associate

Amazon Prime Warehouse
1 2023 - 12.2023
Arjun PIT professional