ARJUN SURESH
Kottayam
Summary
Experienced distribution and sales executive with a proven track record in achieving and surpassing sales targets, contributing significantly to company growth. Demonstrated expertise in managing customer relationships, implementing successful sales strategies, and resolving customer issues. Skilled in coordinating with internal teams to meet client needs effectively and developing innovative selling strategies. Proficient in POS systems, Tally, Google Suite, Microsoft Office Suite, and Office 365. To leverage extensive sales experience to drive business growth and enhance customer satisfaction.
Overview
3
3
Languages
14
14
years of professional experience
Work History
Assistant Sales Manager
Rachels Orchard PVT LTD.
KOCHI, INDIA
09.2026 - Current
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Educated customers on available processes and services.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Solved complex customer requests to maintain customer satisfaction.
- Led sales team in developing and executing strategies to achieve quarterly sales targets.
- Fostered strong relationships with customers through regular communication and excellent after-sales support.
- Analysed market trends to identify new sales opportunities and increase market share.
- Performed sales manager duties with excellence during manager emergencies or absence.
- Generated monthly and annual sales reports to determine growth and areas requiring improvement.
- Monitored sales team performance and provided training to help reach targets.
- Trained and onboarded new employees, teaching workflow processes and corporate policies.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Implemented CRM systems to streamline sales processes and improve customer data management.
- Coordinated with marketing department to create compelling sales campaigns and promotional activities.
- Achieved excellent customer service by going the extra mile to tend to customer requests.
- Developed incentive schemes to motivate sales team and drive performance.
- Analysed market trends and customer needs to inform product development and positioning.
- Conducted comprehensive training sessions for sales staff, enhancing their product knowledge and sales techniques.
- Tracked sales, click-through rates and conversion rates by marketing campaign for comparison.
- Analysed current strategies for strengths and weaknesses and adjusted approaches to maintain sales trajectory.
- Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.
- Maintained friendly and professional customer interactions.
Sales executive • Full-time
Abdullah Al- mossad Supermarket
06.2025 - 03.2026
- Handling sales and achieving assigned sales target.
- Achieved assigned sales targets through effective customer engagement.
- Arranged and displayed products to enhance customer experience and drive sales.
- Arranging and displaying product on shelves.
- Monitoring stock level and arranging replenishment.
- Checking product prices and promotions,expiry dates.
- Maintaining proper merchandising and cleanliness of the store.
- Supporting daily store operation and activities.
- Supermarket chain in kingdom of Saudi Arabia
DISTRIBUTION AND SALES EXICUTIVE
PERFETTIVAN MELLE INDIA PVT LTD
KOTTAYAM PATHANATHITTA, KERALA
08.2023 - 01.2025
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
- Cold called customers to build lead database.
- Coordinated sales efforts with marketing teams to increase profits.
- Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
- Showcased product features and benefits to drive sales.
- Increased profits by negotiating favourable terms and pricing.
- Coordinated with internal teams, including product development and customer service, to meet client needs effectively.
- Studied competitors to develop innovative selling strategies.
- Established and nurtured long-term relationships with key clients to secure repeat business and referrals.
- Monitored staff performance and developed improvement plans.
Sales Officer
Weikfield Food Private LTD.
KOTTAYAM, KERALA
01.2020 - 07.2023
- Observes sales process by travelling with sales representatives.
- Developing and sustaining long-lasting relationships with customers.
- Introduce new products in the market.
- Create new outlets in the market, and manage the primary and secondary sales.
- Control the channel sales.
- Calling potential customers to explain company products and encourage purchase.
- Answering customers' questions and escalating complex issues to the relevant department as needed.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
- Delivered top-quality customer service by providing professional after-sales support.
- Informed leads and customers on current promotions to increase sales.
- Maintained excellent client relationships by providing excellent customer service and proactively solving issues.
Sales Trainee
Dabur India
09.2019 - 01.2020
- Maximize the sales
- Create new outlets in the market
- Deal with complaints or problems with a positive attitude
- Manage primary and secondary Sales
- Leading the sales force
- Introduce new products in the market
- Learns sales administration by completing rotation in sales office functions
Marketing Manager
Highrange Traders
08.2017 - 12.2019
- Being able to multitask and pay attention to detail
- Operating the cash register and handling cash transactions with customers
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Scanning goods and collect payments
- Control the supply chain
- Lead and motivate the sales force
- Accruing new customers
- Maximize the sales
Relationship Officer
Muthoot Fincorp
01.2013 - 01.2014
- Sales and collection of group loan named Mahila Mithra it's a division of Muthoot Fincorp
- Responsible for increasing the business
- Analyze and plan sales and organize marketing events and promotional plans accordingly
- Creating new group loans
- Distributing loan and follow up
- Proper collection from those groups
- Identifying and maximize the business with in the territory
Education
Bachelor of Business admnistration - BUSINESS MANAGEMENT
MG university
Kerala01-2018
Skills
- Excel, Google Docs, Google Sheets, Microsoft Office Suite, Office 365, POS Systems, PowerPoint, Tally, Word,
- CRM management
- Sales forecasting
- Territory planning
- Relationship management
- Target achievement
- Product knowledge
- Lead generation
- Team leadership
- Problem solving
- Product knowledgeability
- Customer Service
- Client relationship building
- Customer retention
- Target management
- Sales reporting
Languages
English
Elementary
A2
Tamil
Elementary
A2
Hindi
Elementary
A2
Interests
- Reading books and Traveling
Timeline
Assistant Sales Manager
Rachels Orchard PVT LTD.
09.2026 - Current
Sales executive • Full-time
Abdullah Al- mossad Supermarket
06.2025 - 03.2026
DISTRIBUTION AND SALES EXICUTIVE
PERFETTIVAN MELLE INDIA PVT LTD
08.2023 - 01.2025
Sales Officer
Weikfield Food Private LTD.
01.2020 - 07.2023
Sales Trainee
Dabur India
09.2019 - 01.2020
Marketing Manager
Highrange Traders
08.2017 - 12.2019
Relationship Officer
Muthoot Fincorp
01.2013 - 01.2014
Bachelor of Business admnistration - BUSINESS MANAGEMENT
MG university