Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arjun Singh Guleria

Canandaigua

Summary

Motivated and detail-oriented Healthcare Administration graduate student with hands-on experience in hospital operations, quality assurance, and regulatory compliance. Skilled in coordinating cross-functional teams, managing healthcare processes, and maintaining high standards of patient service and safety. Adept at applying healthcare policies and quality control protocols to optimize facility operations. Committed to delivering administrative excellence and supporting patient-centered care initiatives.
Passionate about leveraging leadership skills and technical knowledge to drive operational improvements, patient satisfaction, and compliance with healthcare standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager

Flavors Indian Restaurant
Canandaigua
01.2023 - 09.2023
  • Assisting the manager in overseeing daily operations, including staffing, scheduling, and inventory management.
  • Ensuring customer satisfaction by addressing customer complaints and resolving issues in a timely manner.
  • Helping to maintain a clean and safe environment for customers and staff.
  • Be a role model for the staff and uphold company's standard and culture.

Event Staff Manager (NBA Star Games)

Wolstein center, Cleveland State University
Cleveland
01.2022 - 04.2022
  • Oversaw large-scale event logistics, coordinating staff shifts, crowd control measures, and on-site emergency response.
  • Developed and enforced event safety protocols, including emergency evacuation procedures and ADA compliance.
  • Maintained accurate documentation of event operations, incidents, and staff evaluations for future process improvements.
  • Liaised with medical, security, and facility teams to ensure compliance with public health and safety standards.
  • Demonstrated strong leadership and problem-solving skills in high-pressure environments.

Administrative Assistant

Sukh Sadan Hospital & Trauma Centre
Pathankot
12.2020 - 11.2021
  • Assisted in day-to-day administrative operations, including patient registration, appointment scheduling, and medical record management.
  • Supported departmental heads in maintaining compliance with healthcare regulations and hospital policies.
  • Helped coordinate internal audits, training sessions, and staff meetings.
  • Managed front desk operations, addressing patient inquiries and directing communications efficiently between departments.
  • Participated in quality improvement initiatives to enhance patient experience and operational workflows.

Quality Control Assistant

Pioneer Industries Ltd
Pathankot
08.2019 - 03.2020
  • Support quality control and quality assurance operations to ensure consistent compliance with industry standards, regulatory guidelines, and internal specifications.
  • Conduct detailed inspection and testing of raw materials, in-process goods, and finished products to maintain and improve production quality and minimize defects.
  • Analyze quality data, prepare reports, and assist in identifying trends, root causes, and corrective action strategies to prevent future non-conformities.
  • Collaborate closely with senior technicians and the Quality Control (QC) team to enhance testing methodologies and streamline quality assurance procedures.
  • Participate actively in internal audits, documentation review, and updates of Standard Operating Procedures (SOPs) to align with evolving quality management systems (QMS).
  • Assist in training initiatives to promote awareness of quality standards among production staff, thereby supporting a culture of continuous improvement and regulatory compliance.

Quality Control Intern

Varun Beverages Ltd. (PepsiCo)
Pathankot
02.2019 - 07.2019
  • Conducted in-depth inspections of beverage production lines, ensuring strict adherence to food safety regulations and Good Manufacturing Practices (GMPs).
  • Performed quality assurance tests on raw materials, in-process goods, and finished products to maintain product consistency and compliance.
  • Assisted in environmental monitoring, including checks on temperature, humidity, and hygiene conditions to minimize contamination risks.
  • Supported documentation of non-conformance reports and corrective action plans following quality audits.
  • Collaborated with cross-functional teams to implement preventive measures and uphold ISO and FSSAI standards across production processes.
  • Gained practical exposure to regulatory compliance, audit preparation, and risk management in a large-scale manufacturing environment.

Pharmaceutical Quality Control Intern

Ind-Swift Laboratories Ltd
Samba
03.2018 - 07.2018
  • Performed in-process quality checks on pharmaceutical tablet batches, ensuring compliance with industry standards for weight, hardness, thickness, and visual appearance.
  • Conducted detailed inspections of packaging materials to detect and document any deviations or defects.
  • Analyzed finished products for key quality parameters, including dissolution and disintegration times, supporting product integrity assurance.
  • Operated precision instruments, maintaining strict adherence to SOPs, Good Laboratory Practices (GLP), and GMP standards.
  • Maintained detailed documentation for quality audits and contributed to continuous process improvements by reporting critical findings.
  • Collaborated with production and quality teams to enhance overall product quality and regulatory compliance.

Education

Master of Science - Healthcare Administration Management

Indiana Wesleyan University
Indiana, United States
06-2023

Food Restaurant Management -

Fingerlakes Community College
Canandaigua, United States
05-2023

Bachelor of Science - B.Tech in Biotechnology

Sardar Beant Singh State University
Gurdaspur, India
09-2021

Skills

  • Healthcare Administration Support
  • Hospital Operations and Staff Coordination
  • Quality Assurance and Quality Control (QA/QC)
  • Regulatory Compliance (HIPAA, FDA, GMP, GLP Standards)
  • Patient Services and Relations
  • Event Management and Facility Oversight
  • Data Analysis and Report Preparation
  • Documentation and Records Management
  • Microsoft Office Suite (Excel, Word, PowerPoint)
  • Inventory Management and Resource Planning
  • Training and Onboarding Assistance
  • Cross-Functional Team Collaboration
  • Problem-Solving and Critical Thinking
  • Time Management and Organizational Skills
  • Communication and Interpersonal Skills

Certification

  • ServSafe Food Protection Manager Certificate
  • Heartsaver First Aid Online Portion
  • Heartsaver Bloodborne Pathogens Course
  • HeartCode BLS Online Portion
  • Public Health Policy & Management

Timeline

Assistant Manager

Flavors Indian Restaurant
01.2023 - 09.2023

Event Staff Manager (NBA Star Games)

Wolstein center, Cleveland State University
01.2022 - 04.2022

Administrative Assistant

Sukh Sadan Hospital & Trauma Centre
12.2020 - 11.2021

Quality Control Assistant

Pioneer Industries Ltd
08.2019 - 03.2020

Quality Control Intern

Varun Beverages Ltd. (PepsiCo)
02.2019 - 07.2019

Pharmaceutical Quality Control Intern

Ind-Swift Laboratories Ltd
03.2018 - 07.2018

Master of Science - Healthcare Administration Management

Indiana Wesleyan University

Food Restaurant Management -

Fingerlakes Community College

Bachelor of Science - B.Tech in Biotechnology

Sardar Beant Singh State University

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Arjun Singh Guleria