Arjun Sitaram Chauhan
Mumbai
Summary
Dedicated customer service professional with a proven ability to enhance customer satisfaction through effective problem resolution and task prioritization. Detail-oriented individual known for strong data accuracy and problem-solving skills in dynamic environments. Successfully contributed to process improvements and enhanced team performance through effective collaboration and innovative solutions.
Overview
4
4
years of professional experience
Work History
Pantry Boy
ISS Facility Services Pvt. Ltd.
Mumbai
03.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Managed household errands and other essential duties.
Pantry Boy
Dream11
Mumbai
09.2023 - 01.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed routine maintenance and repair.
Data Entry Operator
BEST
Mumbai
02.2022 - 05.2023
- Entered data accurately into company databases and software systems.
- Reviewed documents for accuracy and completeness before entry.
- Collaborated with team members to streamline data entry processes.
- Compiled data from source documents prior to data entry.
- Identified, corrected, and reported data entry errors.
- Organized paper documents into digital filing system for easy access.
- Performed basic administrative duties such as filing, copying, scanning.
- Maintained confidentiality of sensitive information while entering data into system.
- Adjusted settings for format, page layout and line spacing.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Education
HSC - Commerce
Sant Gadge Maharaj College of Commerce & Economics
Mumbai05-2024
SSC -
Colaba Municipal Secondary School
Mumbai03-2022
Skills
- Customer service
- Data accuracy
- Task prioritization
- Team collaboration
- Problem resolution
- Inventory management
- Initiative taking
- MS office
Languages
Hindi
Proficient (C2)
C2
Marathi
Advanced (C1)
C1
English
Elementary (A2)
A2
Timeline
Pantry Boy
ISS Facility Services Pvt. Ltd.
03.2025 - Current
Pantry Boy
Dream11
09.2023 - 01.2025
Data Entry Operator
BEST
02.2022 - 05.2023
HSC - Commerce
Sant Gadge Maharaj College of Commerce & Economics
SSC -
Colaba Municipal Secondary School