Arman Asif
Hajipur Bihar,BR
Summary
Dynamic Reception Manager at Fabhotel Liwa International, adept at driving revenue through strategic upselling and fostering a collaborative team environment. Recognized for strong leadership and adaptability, successfully enhancing guest experiences while mentoring new staff. Proficient in data entry, ensuring operational efficiency during peak seasons.
An office professional with comprehensive experience in reception management. Proven ability to streamline front desk operations and enhance client satisfaction through effective communication and problem-solving. Reliable team player who adapts to evolving needs, ensuring seamless collaboration and outstanding results.
Overview
6
6
years of professional experience
Work History
Reception Manager
Fabhotel Liwa International
06.2019 - Current
- Demonstrated adaptability during peak seasons or staffing shortages by stepping into various roles as needed to maintain smooth operations at the front desk.
- Increased revenue through upselling hotel services and amenities, promoting special offers, and encouraging repeat bookings.
- Fostered a welcoming atmosphere for guests upon arrival by maintaining a clean reception area and ensuring prompt assistance from staff members when needed.
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
Education
Bachelor of Science - Chemistry
Jamunilal College
Hajipur Bihar05-2018
Skills
- Strong leadership
- Marketing and promotions
- Data entry proficiency
- Teamwork
- Multitasking
- Adaptability and flexibility
Languages
Hindi
English
Marathi
Timeline
Reception Manager
Fabhotel Liwa International
06.2019 - Current
Bachelor of Science - Chemistry
Jamunilal College
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