Arman Hans
Private Tutor
Amritsar,PB
Summary
Operations manager with 8+ years of experience in team leadership and customer relations. Currently managing Wildcard Coaching, a home-based tutoring initiative specializing in English, Social Studies, Mathematics, and Science for CBSE and ICSE students (grades 4–10).
Overview
10
10
years of professional experience
Work History
Founder & Home Tutor
Wildcard Coaching
08.2023 - Current
- Currently managing a home-based tutoring initiative specializing in English, Social Studies, Mathematics, and Science for CBSE and ICSE students (grades 4–10)
- Leverage AI tools and digital platforms to deliver personalized learning experiences tailored to individual student needs
- Develop and create comprehensive lesson plans and exercise sets aligned with curriculum standards
- Foster strong student-parent relationships through consistent communication and transparent progress tracking, generating repeat business through word-of-mouth referrals
- Mentor students in grammar, critical thinking, exam-preparation strategies and building academic and personal confidence
- Maintain organized scheduling to ensure smooth operations and student engagement
Manager
Bento Restaurant
09.2022 - 10.2022
- Established vendor relationships and ensured timely delivery of supplies, contributing to successful restaurant launch and operational continuity
- Managed procurement of technology infrastructure (WiFi, CCTV, KOT printers) and coordinated installation to improve communication and monitoring systems
- Optimized staff accommodation and facilities, enhancing employee satisfaction and retention during the critical launch phase
- Implemented quality control measures to ensure consistent brand standards across all operations
Delivery Executive
Amintiri – Patisserie
11.2020 - 04.2022
- Consistently delivered products to customer locations within strict timeframes, maintaining a 90% on-time delivery rate
- Collaborated effectively with the operations team to coordinate daily delivery schedules and optimize route efficiency
- Independently identified and resolved delivery challenges, demonstrating strong problem-solving abilities
- Built lasting customer relationships through courteous service and professional communication
Delivery Executive
Dunzo
07.2020 - 12.2020
- Executed reliable same-day delivery services within specified delivery windows while maintaining high customer satisfaction ratings
- Managed multiple deliveries efficiently, demonstrating strong organizational and time-management skills
- Provided responsive customer support, resolving issues promptly and professionally
Assistant Manager / Sales Cashier
Namaskar – The Family Restaurant
10.2018 - 01.2020
- Supervised daily operations and managed teams of 20+ staff to meet performance targets and service quality standards
- Maintained financial accuracy through systematic cash monitoring, achieving zero discrepancies in monthly reconciliations
- Completed regular inventory audits to optimize stock levels and forecast supply needs, reducing waste by 14.7%
- Delivered exceptional customer service by resolving complaints with professionalism and generating repeat business
Founder
Wildkard – Men’s Fashion
02.2017 - 09.2018
- Established a small independent fashion retail business from conception through launch and operational phases
- Conducted market research to determine optimal pricing strategy and product positioning
- Built and maintained relationships with multiple suppliers to ensure quality products and favorable terms
- Managed inventory analysis and planning to optimize stock levels and cash flow
Executive Assistant
Claesens Fashion Private Limited
11.2015 - 10.2016
- Supported senior management through comprehensive administrative functions, including scheduling, correspondence, and documentation
- Managed vendor relationships for packaging materials and equipment across multiple retail locations in Bengaluru
- Conducted warehouse and retail audits to identify operational improvements and ensure compliance with organizational standards
- Maintained detailed spreadsheet records tracking product requirements and inventory metrics for management reporting
- Coordinated with graphic designers on packaging design projects, ensuring brand consistency and timely delivery
Education
Master of Social Work -
Indira Gandhi National Open University
Vadodara, Gujarat, India12.2015
Bachelor of Arts - Economics
The Maharaja Sayajirao University of Baroda
Vadodara, Gujarat, India11.2011
Skills
Student assessment expertise
Interests
Long-distance cycling and community engagement through educational mentorship
Timeline
Founder & Home Tutor
Wildcard Coaching
08.2023 - Current
Manager
Bento Restaurant
09.2022 - 10.2022
Delivery Executive
Amintiri – Patisserie
11.2020 - 04.2022
Delivery Executive
Dunzo
07.2020 - 12.2020
Assistant Manager / Sales Cashier
Namaskar – The Family Restaurant
10.2018 - 01.2020
Founder
Wildkard – Men’s Fashion
02.2017 - 09.2018
Executive Assistant
Claesens Fashion Private Limited
11.2015 - 10.2016
Bachelor of Arts - Economics
The Maharaja Sayajirao University of Baroda
Master of Social Work -
Indira Gandhi National Open University