Arman Hans
Private Tutor
Amritsar,PB
Summary
Operations manager with 8+ years of experience in team leadership and customer relations. Currently managing Wildcard Coaching, a home-based tutoring initiative specializing in English, Social Studies, Mathematics, and Science for CBSE and ICSE students (grades 4–10).
Overview
10
10
years of professional experience
Work History
Founder & Home Tutor
Wildcard Coaching
08.2023 - Current
- Currently managing a home-based tutoring initiative specializing in English, Social Studies, Mathematics, and Science for CBSE and ICSE students (grades 4–10)
- Leverage AI tools and digital platforms to deliver personalized learning experiences tailored to individual student needs
- Develop and create comprehensive lesson plans and exercise sets aligned with curriculum standards
- Foster strong student-parent relationships through consistent communication and transparent progress tracking, generating repeat business through word-of-mouth referrals
- Mentor students in grammar, critical thinking, exam-preparation strategies and building academic and personal confidence
- Maintain organized scheduling to ensure smooth operations and student engagement
Manager
Bento Restaurant
09.2022 - 10.2022
- Established vendor relationships and ensured timely delivery of supplies, contributing to successful restaurant launch and operational continuity
- Managed procurement of technology infrastructure (WiFi, CCTV, KOT printers) and coordinated installation to improve communication and monitoring systems
- Optimized staff accommodation and facilities, enhancing employee satisfaction and retention during the critical launch phase
- Implemented quality control measures to ensure consistent brand standards across all operations
Delivery Executive
Amintiri – Patisserie
11.2020 - 04.2022
- Consistently delivered products to customer locations within strict timeframes, maintaining a 90% on-time delivery rate
- Collaborated effectively with the operations team to coordinate daily delivery schedules and optimize route efficiency
- Independently identified and resolved delivery challenges, demonstrating strong problem-solving abilities
- Built lasting customer relationships through courteous service and professional communication
Delivery Executive
Dunzo
07.2020 - 12.2020
- Executed reliable same-day delivery services within specified delivery windows while maintaining high customer satisfaction ratings
- Managed multiple deliveries efficiently, demonstrating strong organizational and time-management skills
- Provided responsive customer support, resolving issues promptly and professionally
Assistant Manager / Sales Cashier
Namaskar – The Family Restaurant
10.2018 - 01.2020
- Supervised daily operations and managed teams of 20+ staff to meet performance targets and service quality standards
- Maintained financial accuracy through systematic cash monitoring, achieving zero discrepancies in monthly reconciliations
- Completed regular inventory audits to optimize stock levels and forecast supply needs, reducing waste by 14.7%
- Delivered exceptional customer service by resolving complaints with professionalism and generating repeat business
Founder
Wildkard – Men’s Fashion
02.2017 - 09.2018
- Established a small independent fashion retail business from conception through launch and operational phases
- Conducted market research to determine optimal pricing strategy and product positioning
- Built and maintained relationships with multiple suppliers to ensure quality products and favorable terms
- Managed inventory analysis and planning to optimize stock levels and cash flow
Executive Assistant
Claesens Fashion Private Limited
11.2015 - 10.2016
- Supported senior management through comprehensive administrative functions, including scheduling, correspondence, and documentation
- Managed vendor relationships for packaging materials and equipment across multiple retail locations in Bengaluru
- Conducted warehouse and retail audits to identify operational improvements and ensure compliance with organizational standards
- Maintained detailed spreadsheet records tracking product requirements and inventory metrics for management reporting
- Coordinated with graphic designers on packaging design projects, ensuring brand consistency and timely delivery
Education
Master of Social Work -
Indira Gandhi National Open University
Vadodara, Gujarat, India12.2015
Bachelor of Arts - Economics
The Maharaja Sayajirao University of Baroda
Vadodara, Gujarat, India11.2011
Skills
Student assessment expertise
Skilled in digital document management
Relationship building
Study material design
Team leadership
Balanced work ethic
Client relationship management
People and culture
Fluent in English and Hindi, conversational in Gujarati and Punjabi
Interests
Long-distance cycling and community engagement through educational mentorship
Timeline
Founder & Home Tutor
Wildcard Coaching
08.2023 - Current
Manager
Bento Restaurant
09.2022 - 10.2022
Delivery Executive
Amintiri – Patisserie
11.2020 - 04.2022
Delivery Executive
Dunzo
07.2020 - 12.2020
Assistant Manager / Sales Cashier
Namaskar – The Family Restaurant
10.2018 - 01.2020
Founder
Wildkard – Men’s Fashion
02.2017 - 09.2018
Executive Assistant
Claesens Fashion Private Limited
11.2015 - 10.2016
Bachelor of Arts - Economics
The Maharaja Sayajirao University of Baroda
Master of Social Work -
Indira Gandhi National Open University