Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Arman Hans

Private Tutor
Amritsar,PB

Summary

Operations manager with 8+ years of experience in team leadership and customer relations. Currently managing Wildcard Coaching, a home-based tutoring initiative specializing in English, Social Studies, Mathematics, and Science for CBSE and ICSE students (grades 4–10).

Overview

10
10
years of professional experience

Work History

Founder & Home Tutor

Wildcard Coaching
08.2023 - Current
  • Currently managing a home-based tutoring initiative specializing in English, Social Studies, Mathematics, and Science for CBSE and ICSE students (grades 4–10)
  • Leverage AI tools and digital platforms to deliver personalized learning experiences tailored to individual student needs
  • Develop and create comprehensive lesson plans and exercise sets aligned with curriculum standards
  • Foster strong student-parent relationships through consistent communication and transparent progress tracking, generating repeat business through word-of-mouth referrals
  • Mentor students in grammar, critical thinking, exam-preparation strategies and building academic and personal confidence
  • Maintain organized scheduling to ensure smooth operations and student engagement

Manager

Bento Restaurant
09.2022 - 10.2022
  • Established vendor relationships and ensured timely delivery of supplies, contributing to successful restaurant launch and operational continuity
  • Managed procurement of technology infrastructure (WiFi, CCTV, KOT printers) and coordinated installation to improve communication and monitoring systems
  • Optimized staff accommodation and facilities, enhancing employee satisfaction and retention during the critical launch phase
  • Implemented quality control measures to ensure consistent brand standards across all operations

Delivery Executive

Amintiri – Patisserie
11.2020 - 04.2022
  • Consistently delivered products to customer locations within strict timeframes, maintaining a 90% on-time delivery rate
  • Collaborated effectively with the operations team to coordinate daily delivery schedules and optimize route efficiency
  • Independently identified and resolved delivery challenges, demonstrating strong problem-solving abilities
  • Built lasting customer relationships through courteous service and professional communication

Delivery Executive

Dunzo
07.2020 - 12.2020
  • Executed reliable same-day delivery services within specified delivery windows while maintaining high customer satisfaction ratings
  • Managed multiple deliveries efficiently, demonstrating strong organizational and time-management skills
  • Provided responsive customer support, resolving issues promptly and professionally

Assistant Manager / Sales Cashier

Namaskar – The Family Restaurant
10.2018 - 01.2020
  • Supervised daily operations and managed teams of 20+ staff to meet performance targets and service quality standards
  • Maintained financial accuracy through systematic cash monitoring, achieving zero discrepancies in monthly reconciliations
  • Completed regular inventory audits to optimize stock levels and forecast supply needs, reducing waste by 14.7%
  • Delivered exceptional customer service by resolving complaints with professionalism and generating repeat business

Founder

Wildkard – Men’s Fashion
02.2017 - 09.2018
  • Established a small independent fashion retail business from conception through launch and operational phases
  • Conducted market research to determine optimal pricing strategy and product positioning
  • Built and maintained relationships with multiple suppliers to ensure quality products and favorable terms
  • Managed inventory analysis and planning to optimize stock levels and cash flow

Executive Assistant

Claesens Fashion Private Limited
11.2015 - 10.2016
  • Supported senior management through comprehensive administrative functions, including scheduling, correspondence, and documentation
  • Managed vendor relationships for packaging materials and equipment across multiple retail locations in Bengaluru
  • Conducted warehouse and retail audits to identify operational improvements and ensure compliance with organizational standards
  • Maintained detailed spreadsheet records tracking product requirements and inventory metrics for management reporting
  • Coordinated with graphic designers on packaging design projects, ensuring brand consistency and timely delivery

Education

Master of Social Work -

Indira Gandhi National Open University
Vadodara, Gujarat, India
12.2015

Bachelor of Arts - Economics

The Maharaja Sayajirao University of Baroda
Vadodara, Gujarat, India
11.2011

Skills

Student assessment expertise

Interests

Long-distance cycling and community engagement through educational mentorship

Timeline

Founder & Home Tutor

Wildcard Coaching
08.2023 - Current

Manager

Bento Restaurant
09.2022 - 10.2022

Delivery Executive

Amintiri – Patisserie
11.2020 - 04.2022

Delivery Executive

Dunzo
07.2020 - 12.2020

Assistant Manager / Sales Cashier

Namaskar – The Family Restaurant
10.2018 - 01.2020

Founder

Wildkard – Men’s Fashion
02.2017 - 09.2018

Executive Assistant

Claesens Fashion Private Limited
11.2015 - 10.2016

Bachelor of Arts - Economics

The Maharaja Sayajirao University of Baroda

Master of Social Work -

Indira Gandhi National Open University
Arman HansPrivate Tutor