Summary
Overview
Work History
Education
Skills
Crossfit
Languages
Timeline
Generic

Armando Bonilla

Carmel

Summary

Professional with strong foundation in process management and operational support. Proven track record of optimizing workflows and facilitating team collaboration to achieve results. Known for reliability and adaptability in dynamic environments. Proficient in process documentation and quality control.

Overview

3
3
years of professional experience

Work History

Process Assistant

Amazon
10.2018 - 10.2021
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.

Learning Ambassador

Amazon
10.2018 - 10.2019
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Implemented innovative teaching methods, resulting in increased student comprehension and retention.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.
  • Evaluated student progress regularly through formative assessments allowing them to identify areas requiring improvement rapidly.
  • Promoted a positive learning environment by establishing clear expectations and fostering strong communication with students and parents.
  • Empowered employees to take charge of their learning paths with personalized development plans.

Education

Associate of Arts - Business Administration

Ivy Tech Community College of Indiana
Indianapolis, IN
04.2024

Skills

  • Safety Management
  • Workflow Management
  • Assignment Delegation
  • Management Support
  • Performance monitoring
  • Attendance Tracking
  • Process flows
  • Process Improvement
  • Paperwork Processing
  • Call Management
  • Process Analysis
  • Multitasking and Time Management

Crossfit

Member of the community CFI.

Languages

Spanish
Native or Bilingual

Timeline

Process Assistant

Amazon
10.2018 - 10.2021

Learning Ambassador

Amazon
10.2018 - 10.2019

Associate of Arts - Business Administration

Ivy Tech Community College of Indiana

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Armando Bonilla