Summary
Overview
Work History
Education
Keywords Skills
Less Weighted Skills
Awards Acknowledgements
Personal Information
Timeline
Generic
Arnab Banerjee

Arnab Banerjee

Customer service Associate and Sales supervisor
Bankura,WB

Summary

Arnab Banerjee's experience appears to be concentrated in Sales, Customer service, with exposure to Marketing, Recruitment Process Outsourcings, Order Management and has work experience with management experience, including mid-level position.

Overview

17
17
years of professional experience
3
3
Languages

Work History

Customer support Advisor

BT ESERVE Pvt Ltd
12.2021 - Current


  • Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Streamlined support processes for faster resolution times and increased customer loyalty.

Sr. Customer Service Representative

Automatic Data Processing LLC
12.2014 - 07.2019
  • Resolved customer service issues using company processes and policies and provided updates to customers.

Business Development Executive

Axis Bank LTD
10.2012 - 11.2014
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.

Territory sales supervisor

Kansai Nerolac Paints
06.2008 - 08.2010
  • Played an integral role in driving organizational growth by consistently surpassing established sales targets, contributing meaningfully to overall company success.
  • Reviewed daily metrics of account executives to evaluate strengths and weaknesses.

Education

Master's degree - MARKETING

MSIT
Kolkata, India

Bachelor's degree - COMMERCE

SYDENHAM COLLEGE OF COMMERCE AND ECONOMICS
Mumbai, India

High school or equivalent - Commerce and Science

University of Delhi
Dhanbad, India

Keywords Skills

  • Customer service
  • Retail sales
  • Associate

Less Weighted Skills

  • Logistics Operations Intuit Q
  • Smart Manager
  • Microsoft office
  • Book Keeping Journal
  • MS Outlook

Awards Acknowledgements

BACHELOR OF MUSIC, MUMBAI, BACHELOR OF MUSIC, WEST BENGAL, FIRST PLACE IN SOUTH MUMBAI SINGING COMPETITION, MUMBAI, FIRST PLACE IN ALL BIHAR BENGALI RECIATION COMPETITION, PATNA, ORGANISED AWARENESS CAMP AT DHANU, MUMBAI, MEMBER SOCIAL SERVICE LEAGUE, SYDENHAM COLLEGE, ACTIVE MEMBER OF NATIONAL SERVICE SCHEME, MEMBER FOR ZEE MARATHON 2005 MUMBAI

Personal Information

  • Father's Name: Rama Prasad Banerjee
  • Date of Birth: 06/13/84

Timeline

Customer support Advisor

BT ESERVE Pvt Ltd
12.2021 - Current

Sr. Customer Service Representative

Automatic Data Processing LLC
12.2014 - 07.2019

Business Development Executive

Axis Bank LTD
10.2012 - 11.2014

Territory sales supervisor

Kansai Nerolac Paints
06.2008 - 08.2010

Master's degree - MARKETING

MSIT

Bachelor's degree - COMMERCE

SYDENHAM COLLEGE OF COMMERCE AND ECONOMICS

High school or equivalent - Commerce and Science

University of Delhi

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Arnab BanerjeeCustomer service Associate and Sales supervisor