Arnab Mukherjee

1) Leading the Knowledge Management (KM) business vertical within Sattva

2) Ensuring KM processes / best practices are institutionalized within the Business Units

3) Managing a team that provides research based service to org Sales / Delivery efforts and org wide knowledge initiatives (Sattva Knowledge Institute (SKI)

4) Research products developed range across a breadth of topics such as Digital Platforms, Healthcare, Education, Agriculture, Livelihoods. Sample projects include -

• Primers on various digital public goods planned for launch by the Government
• Evolving landscape of Agtech in india
• Current state and challenges on the implementation of digital technology in Healthcare

5) Developed a standardized approach for account management which involves deep understanding of the target account, their competitors and their market

6) Mentored and coached newly hired team members to enable independent project delivery

1) Developed a tech based knowledge management platform to ensure efficient capture and access of knowledge within the organization

2) Drove "change management" to enable a culture of knowledge within the organization

4) Developed systems and processes to enable systemic capture of "tacit" as well as "explicit" knowledge across topics / projects

5) Contributed towards client delivery projects on environment / sustainability

• Development of a sustainability report for a large Indian conglomerate
• Research product laying out the Government funding available for nature conservation ( air, water, land) in India

1) Managed a team of analysts to deliver on research projects across a range of topics

2) Sample projects include -

• Identifying Global trends across topics such as technology, demographics, social etc.
• Deriving insights from B2B / B2C survey analysis conducted as part of Private Equity due diligence

1) Contributed towards development of knowledge based products across Strategy as well as Supply Chain topics

2) Sample products created include -

• Database of ‘mega trends’ categorised under broad buckets that are likely to have significant impact on businesses
• Thought perspective on ways retail stores are winning back footfall through the use of advanced technology such as Augmented / Virtual reality, Artificial Intelligence
• A research piece on the ecosystem of organizations in India enabling ‘women at work’ and the key strategic interventions used by them to create maximum impact
• Contributed to a LinkedIn thought leadership article by a senior partner on the impact of Aging on business (https://www.linkedin.com/pulse/sonic-boomers-global-age-cohort-hits-retirement-pete-lawyer?trk=prof-post)

3) Developed a robust topic based proposal and credential library segmented by industry and service lines

1) Global Knowledge Manager for the Consumer Goods and Retail sector

2) Responsibilities included -

• Managing the sector specific knowledge portal and repository keeping it abreast of latest internal and external sector
• A help desk for on demand sharing of relevant knowledge materials from internal repositories to case teams

1) Was responsible for managing product quality in the production unit as well as in the supply chain

2) Key project involved - Implementation of Quality Management System (in addition to the production units) to the supply chain to reduce product quality loss during distribution