Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Sweet Shop
Bardhaman
03.2023 - Current
Oversee daily operations ensuring high standards of customer service.
Manage inventory and supplies, maintaining optimal stock levels.
Supervise staff, providing training and support to enhance team performance.
Virtual Customer Support
Amazon India
09.2022 - 12.2023
Handled customer inquiries and issues through virtual support channels.
Provided efficient and effective solutions, maintaining high customer satisfaction.
Collaborated with team members to improve service processes.
Science Teacher
CBSE English Medium School
Kolkata
03.2020 - 03.2022
Taught science subjects to secondary school students.
Developed lesson plans and educational materials tailored to student needs.
Conducted assessments and provided feedback to support student development.
Education
Bachelor of Education (B.Ed) - Education
Bachelor of Education
Model College Of Education
04-2021
Bachelor of Science - Botany
Siksha Bhavana, Visva Bharati University
Bolpur, WB
04-2019
Higher Secondary (Class 12) - Science
Siksha Satra
Bolpur, WB
01-2015
Secondary Education - Class 10th -
Siksha Bhavana, Visva Bharati University
Bolpur
03-2013
Skills
Technical Skills:
Operating Systems: Windows XP, 7, 8, 10, iOS, Android
Programming Languages: CITA
Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Visual FoxPro, Visual Basic, MS Access), Adobe Photoshop (70, 80), Notepad, WordPad
Other Skills: System Analysis & Design, Internet & Project Management
Barista/Restaurant Waiter at Meeker Sweet Shop And Red Rooster Sandwich ShopBarista/Restaurant Waiter at Meeker Sweet Shop And Red Rooster Sandwich Shop