Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ARNAB  ROY

ARNAB ROY

Bolpur

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager

Sweet Shop
Bardhaman
03.2023 - Current
  • Oversee daily operations ensuring high standards of customer service.
  • Manage inventory and supplies, maintaining optimal stock levels.
  • Supervise staff, providing training and support to enhance team performance.

Virtual Customer Support

Amazon India
09.2022 - 12.2023
  • Handled customer inquiries and issues through virtual support channels.
  • Provided efficient and effective solutions, maintaining high customer satisfaction.
  • Collaborated with team members to improve service processes.

Science Teacher

CBSE English Medium School
Kolkata
03.2020 - 03.2022
  • Taught science subjects to secondary school students.
  • Developed lesson plans and educational materials tailored to student needs.
  • Conducted assessments and provided feedback to support student development.

Education

Bachelor of Education (B.Ed) - Education

Bachelor of Education
Model College Of Education
04-2021

Bachelor of Science - Botany

Siksha Bhavana, Visva Bharati University
Bolpur, WB
04-2019

Higher Secondary (Class 12) - Science

Siksha Satra
Bolpur, WB
01-2015

Secondary Education - Class 10th -

Siksha Bhavana, Visva Bharati University
Bolpur
03-2013

Skills

Technical Skills:

  • Operating Systems: Windows XP, 7, 8, 10, iOS, Android
  • Programming Languages: CITA
  • Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Visual FoxPro, Visual Basic, MS Access), Adobe Photoshop (70, 80), Notepad, WordPad
  • Other Skills: System Analysis & Design, Internet & Project Management

Soft Skills:

  • Business Development
  • Expense Tracking
  • Workforce Management

Certification

  • Basics in Computer Knowledge
  • Diploma in Computer Applications

Languages

English
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Bengali
Proficient (C2)
C2

Timeline

Manager

Sweet Shop
03.2023 - Current

Virtual Customer Support

Amazon India
09.2022 - 12.2023

Science Teacher

CBSE English Medium School
03.2020 - 03.2022

Bachelor of Education (B.Ed) - Education

Bachelor of Education

Bachelor of Science - Botany

Siksha Bhavana, Visva Bharati University

Higher Secondary (Class 12) - Science

Siksha Satra

Secondary Education - Class 10th -

Siksha Bhavana, Visva Bharati University
ARNAB ROY