Arnab Dutta
Senior Technical Program Manager
Hyderabad,Telangana
Summary
Accomplished Technical Program Manager with over 19 years of experience in architecting and implementing cloud-based solutions across AWS, Azure, and GCP. Certified Azure Solutions Architect with a strong track record in leading full-stack development and release management using Agile and DevOps methodologies. Demonstrated ability to enhance process efficiencies, reduce costs, and exceed customer expectations through strategic leadership and technical innovation. Skilled in cross- functional team leadership, stakeholder management, and driving transformative projects that align with business goals. Proven expertise in leveraging data analysis and program management tools to optimize project outcomes and profitability.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
5
5
Certificates
Work History
Program Manager
Publicis.Sapient
2 2016 - Current
- Led integration of real-time credit card transactions, leveraging Kafka clusters for streamlined data processing and GCP storage solutions like BigTable. Oversaw PII compliance and API endpoint development using Apigee, ensuring seamless data consumption.
- Led "Your Credit Score" initiative, resulting in 2.5M new registrations, 30% faster launch, and increased credit checks.
- Enhanced application resilience and UX through cloud-based security and load testing (SonarQube, OWASP ZAP, Burp Suite, Gatling).
- Streamlined release processes and cross-team alignment as SAFe Release Train Engineer (Jira Align, Jira Roadmaps).
- Reduced incident response times (MTTD -30%, MTTR -35%) through the effective use of cloud tools such as Datadog, Dynatrace, and Splunk.
- Boosted program profitability by 25% through strategic initiatives and KPI dashboards (Power BI).
- Spearheaded Azure-driven solutions, ensuring security and timely delivery.
Technical Program Manager
Dell International Services
04.2014 - 02.2016
- Enhanced Dell's Online Solutions Configurator (DOSC) as Technical Program Manager and Agile coach, driving efficiency and customer satisfaction.
- Accelerated product development, reducing development time and improving code quality.
- Collaborated with global stakeholders to deliver expanded feature sets and significantly boost customer satisfaction.
- Elevated Agile maturity, resulting in increased team velocity and faster time-to-market.
Associate Manager - Delivery
Virtusa Polaris
09.2013 - 04.2014
- Led digital transformation for a survey-based product (3 teams, ~30 colleagues), driving operational efficiency and product quality.
- Minimized waste and streamlined processes across product lifecycle, from ideation to deployment.
- Revamped requirements gathering, DevOps, and CI/CD pipelines to accelerate sprint delivery.
- Achieved 22% cycle time reduction, targeting key improvement areas through refined DOR and DOD processes.
- Significantly improved sprint velocity, deployment frequency, and code quality.
- Optimized code integration, testing, and deployment, reducing lead time for changes by an impressive 40%.
Additional Roles - Senior Technology Consultant
Wells Fargo, Pennywise Solutions
05.2004 - 04.2011
- Led Development of Major Advertising Platforms: Spearheaded the creation and ongoing enhancement of DeltaX and Adbuyer, cloud-based platforms facilitating global advertising and media optimization across multiple channels using .NET technologies.
- Enhanced Automation and Integration: Implemented key improvements in automated bid management and API connectivity, boosting campaign efficiency and platform reliability.
- Agile Leadership: Orchestrated the full project lifecycle using Agile methodologies, focusing on scrum management, sprint planning, and delivering within tight deadlines.
- Quality Assurance and DevOps Practices: Ensured high standards of code quality and functional performance through rigorous testing and continuous integration/deployment processes.
Education
Bachelor of Science - Computer Science
RBANMS College
Bangalore 05.2000 - 05.2003
Skills
Technical: Azure (Solutions Architect, Azure Administrator), AWS, GCP, CI/CD (Azure DevOps, Jenkins), Data Analysis (Power BI), Programming (C#, ASPNET)
Certification
Google Certified Professional Cloud Architect
Timeline
Google Certified Professional Cloud Architect
08-2024
Microsoft Certified Azure Solutions Architect Expert
04-2024
Microsoft Certified: Azure Administrator Associate
02-2024
Google Certified: Cloud Digital Leader
12-2023
SAFe Practice Consultants (SPC 6)
11-2023
Technical Program Manager
Dell International Services
04.2014 - 02.2016
Associate Manager - Delivery
Virtusa Polaris
09.2013 - 04.2014
Additional Roles - Senior Technology Consultant
Wells Fargo, Pennywise Solutions
05.2004 - 04.2011
Bachelor of Science - Computer Science
RBANMS College
05.2000 - 05.2003
Program Manager
Publicis.Sapient
2 2016 - Current
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