Arnab Kesh Chakroborty
Associate Manager Business Analyst
Summary
Highly motivated individual with over 11 years of experience in business analysis in insurance industry. Proficient business professional with a proven record of leveraging process to provide customer focused solutions that contribute to corporate growth, profitability and productivity. A dynamic communicator with demonstrated project management skills, problem solving abilities and focus on creating an environment of teamwork and accountability with Extensive insurance product knowledge (Annuity/ Life).
Overview
11
11
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Associate Manager Software Engineering
DXC Technology
4 2021 - Current
- Working as a lead business analyst, collaborated with business partners from multiple disciplines to elicit, document, prepare and manage business requirement package for stakeholder sign off and delivery to technical teams
- Gap analysis, Requirement design, Product management, SOW Preparation, Gantt chart preparation and Effort estimation.
- Product configuration based on business rule.
- BRD/ Business Spec. preparation and walkthrough.
- Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
- Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
- Mentored junior team members, contributing to their professional growth and skill development.
- Acted as a liaison between the business and IT design and delivery team
- Documented requirement artifacts utilizing industry standard diagram techniques to enhance the clarity of definition, including process flows, context diagrams, use cases etc
- Interfaced with Business Partners, Technical resources, Solution Engineers, Systems Analysts, Developers, Architecture, and Quality Assurance) to translate and simplify requirements, ensure requirements are met throughout entire SDLC framework, and verify that the implemented solution meets the requirements
- Partnered with QA team to ensure adequate test coverage, worked on Test strategy, Test case preparation and review
- Involved in creating Test Strategy for User Acceptance Testing (UAT)
- Provided project support to the Project Manager & reviewed the efficiency and effectiveness of service delivery
- Worked with stakeholders to conduct training sessions/demos, and to develop manuals /user guides
- Identified and articulated the need for requirements change and assessing the impact of the change.
Product specialist
Cognizant Technology Solutions
04.2013 - 04.2021
- Worked as Agile squad member for Insurance (Annuity) project
- Participation in scrum ceremonies like daily scrum calls, Backlog refinement, Sprint planning, Sprint demo and retrospective.
- Designed and developed Use Stories, Acceptance criteria by analyzing requirements
- Conducted workflow, process diagram to derive requirements for existing systems enhancements
- Conducted requirement gathering sessions with purpose of creating User Stories and Features created for various releases.
- Worked as functional tester and team lead for multiple critical projects simultaneously with max team size of 15.
- Analysis of business requirements and creating test Strategy, test plan, test scenario and test cases, execution of test cases, test reporting and test closure
- Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications
- Worked as a mentor and trainer, provided multiple KT related to Annuity within and outside team
- Test management in VSTS and HP ALM, upload of Test case and scenarios in QC/VSTS
- Defect logging, defect tracking and test reporting (Preparation of Weekly Status report and Top of the House report)
- Effort estimation, maintaining risk and quality of the project
- Maintained Risk and Quality of the project, prepared Management Report, Resource Management, SOW, and project estimation
- Experience of Functional testing, Regression testing
Education
B. Tech in Electrical Engineering -
B.P. Poddar Institute of Management And Technology (Affiliated Under West Bengal University of Technology)
Higher Secondary -
Jenkins School
04.2001 -
Secondary -
Jenkins School
04.2001 -
Skills
Insurance tool/ applications: wmA, csA, Vantage, RPS, DSS, Confirms, 1099R and Statements (Downstream applications)
Gap Analysis, Requirement management
BRD/ Business Spec preparation
Product development/ configuration
MS Office: Excel, MS Word, PowerPoint
UI Designing Tools: Microsoft Visio
SDLC Methodologies: Waterfall, Agile
Quality Assurance/Defect Tracking Tools: Quality Center, VSTS, JIRA
Languages: SQL
Stakeholder management
Certification
ISTQB- Certified tester foundation level
Timeline
Product specialist
Cognizant Technology Solutions
04.2013 - 04.2021
Higher Secondary -
Jenkins School
04.2001 -
Secondary -
Jenkins School
04.2001 -
Associate Manager Software Engineering
DXC Technology
4 2021 - Current
B. Tech in Electrical Engineering -
B.P. Poddar Institute of Management And Technology (Affiliated Under West Bengal University of Technology)
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