Bring forth understanding of cross-cultural sensitivities with an experience that spans over a decade. As a professional, have always strived to deliver the best possible results and displayed determination, resourcefulness and a sense of purpose in order to benefit the organization. A result-driven professional that ensures a long-term sustainable advantage through provision of impeccable client experience and a desire to win and outperform the set benchmarks.
Identifying,developing & implementing Process development & improvement for the commercial department to reduce dependency on individuals, saving manhours at non core work and enabling data driven analysis, forecasts & decisions.
Devising and implementing the commercial strategy for South & East Cluster, supporting the business to achieve the desired goals.
Assisted in the successful launch of GEC channels Zee Keralam & Zee Punjabi.
Optimization & rationalization of overall project costs for Non – Fiction shows & Events for (Zee TV, &TV, Zee Cinema)
Acquisition of International Non-Fiction Formats for &TV.
Commissioning & Acquisition of Original Content for digital platform Zee5 in multiple languages.
Determined project requirements & monitored overall operations for ensuring timely completion of channel requirements for programming (Fiction, Non-Fiction & Events) & Marketing
Build and managed effective, lasting relationships (internal and external) to achieve high levels of customer satisfaction
Oversaw commercial audit and compliance and identified areas for continuous improvement in processes
Liaised with resourceful vendors, obtained competitive quotations as per requirements, value added warranties & payment terms and ensured that best product is sourced & purchased by using approved vendors list
Instrumental in establishing the company to cater to the North East of India delivering quality construction & design solutions.
Building up the firm ground up, organizing funding, onboarding & retention of clients and drive profitability
Assisted in conceptualizing & implementing competitive strategies for sustained development of a range of content
Fostered and sustained good working relationships with clients within India and beyond borders.
Set and fine-tuned an excellent operational base with a very high customer retention ratio, emphasized on productivity & operational efficiency translating into cost savings and bottom-line improvements
Drove a team of multi-disciplinary professionals and liaising with the client at all stages of the project for securing approvals, finalization of specifications, reporting progress and final handover
Managed research for content and overseeing production maintaining set quality standards
Handled customers from a culturally diverse customer base in UK delivering effective resolutions and turned around irate customers to satisfied customers.
I ensured successful delivery of each job/responsibility entrusted and in the process getting a hands on experience working across various roles.
Established to assist and support Independent artists to create and market their music in the pre internet boom era.
Content Development