Arockiaraj CALIVARADAN
Front office Administrator
Pondicherry
Summary
Motivated Retail Manager with 8+ years of experience supervising talented teams while guiding staff for superior customer interactions. Proven track record of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complex problems and making proactive operational changes, which is why I wish to return to university studies in management to deepen my knowledge in this field and discover the techniques practiced in Europe in order to advance in my career.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Reception Manager
Alliance Francaise de Pondichery
06.2023 - Current
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Coordinated office events, exams and meetings for staff and clients.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
Section Head
Fabindia Overseas Private Limited
01.2022 - 06.2023
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
Chief Cashier
Lifestyle International Private Limited (Max Retail Division)
10.2015 - 01.2022
- Mentored new cashiers, providing guidance and support for their growth and success within the company.
- Oversaw maintenance of clean and orderly cashier stations, contributing to a positive customer experience upon entering or leaving the store.
- Managed high volume cash transactions, maintaining accuracy under pressure.
- Handled customer complaints professionally and effectively, resolving issues to maintain customer satisfaction levels.
Education
Bachelor of Science - Visual Communication
Pondicherry University
Pondicherry 04.2001 -
Higher Secondary School - Pure Science
Navalar Nedunchezhian Govt. Hr.Sec.School,Lawspet
Pondicherry 04.2001 -
Skills
Administrative Management
Hobbies
I play cricket whenever I am free. I go to the gym every day to exercise to stay fit and healthy. I really like the French language and culture.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Reception Manager
Alliance Francaise de Pondichery
06.2023 - Current
Section Head
Fabindia Overseas Private Limited
01.2022 - 06.2023
Chief Cashier
Lifestyle International Private Limited (Max Retail Division)
10.2015 - 01.2022
Bachelor of Science - Visual Communication
Pondicherry University
04.2001 -
Higher Secondary School - Pure Science
Navalar Nedunchezhian Govt. Hr.Sec.School,Lawspet
04.2001 -
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