AROCKIARAJA A

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Handling book size of Rs 1.56.00 Crs
• Book Growth and arresting closures
• Cross Selling of other products (SWE, SWJ,MSME,AUTO LOAN)
• MSME Loan Collection
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved marketing to attract new customers and promote business.
• Developed and implemented business strategies to achieve business goals and stay competitive.

Customer Relationship Centre (CRC) is an important communication link for AMFL customers on different Services and its Products. CRC works to add value, deliver excellent customer experience to AMFL customers spread across PAN India. CRC team generate business leads from the enquires through different social media platforms, Toll Free number and the different campaigns like recently released customers, lost customers etc. CRC is servicing in 6 major languages: Hindi, Telugu, Kannada, Malayalam, Tamil, and English.