Arokia Shilpa H

Project : E*TRADE Financial Corporation ( Morgan Stanley)

• 10+ years of experience as a functional tester responsible for the entire STLC activities for new enhancement projects along with maintenance testing of online banking web application & backend system integration functionalities
• Championed the adoption of Agile methodologies within the organization, facilitating communication between developers and testers for faster delivery cycles
• Streamlined testing processes, implementing automated testing tools and frameworks for efficiency gains
• Managed vendor relationships for third-party testing tools, ensuring cost-effective solutions that met organizational needs
• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes
• Boosted product reliability through rigorous performance, load, stress, security, and compatibility testing efforts
• Minimized production issues by collaborating with operations teams to develop robust monitoring strategies during pre-release stages
• Developed reusable test assets such as scripts, data sets, and templates for use across multiple projects within the organization
• Improved user experience with thorough usability testing and constructive feedback to developers
• Maintained up-to-date knowledge of industry trends in software quality assurance practices through continued professional development opportunities such as training courses or conferences attended throughout tenure at company
• Mentored junior team members, sharing knowledge on best practices in software testing techniques and processes
• Contributed to product roadmap discussions by providing expert input on quality concerns related to proposed features or enhancements
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints