Traveling and Exploring New Places
Aroop Kumar Rooj
Business Development
Gurgaon
Summary
Results-driven professional with a proven track record of helping organizations solve complex challenges, create value, maximize growth, and enhance ROI across various business units and strategic verticals. Adept at leveraging business acumen and analytical skills to deliver objective advice and expertise, and to help organizations build essential, specialized capabilities.
A clear and persuasive communicator with strong multitasking abilities, exceptional problem-solving skills, and a talent for building lasting client relationships. Motivated Account Manager with significant experience in B2B sales and a strong background in creating impactful sales presentations that guide decision-making and address objections effectively. Skilled in developing and executing strategic sales plans that drive long-term account growth and business success.
An accomplished management professional proficient in running profitable operations through efficient stock management, team leadership, and overall business management. Utilizes deep industry knowledge to identify and leverage opportunities for sustainable growth and performance improvement.
Overview
7
7
years of professional experience
4034
4034
years of post-secondary education
3
3
Languages
Work History
DEMAND MANAGER
Oyo Hotels And Homes Pvt Ltd
05.2023 - Current
- Driving Revenue Growth: Orchestrated offline sales campaigns through proactive cold calling, strategic client engagements, and relationship-building with corporates, travel agents, and key stakeholders, achieving 100% sales targets and boosting overall revenue by 20%.
- Channel Partner Management: Identified, onboarded, and nurtured channel partners, establishing a robust network that significantly contributed to sustained market penetration and revenue diversification.
- Market Research & Competitor Analysis: Conducted in-depth market research and competitor benchmarking, discovering untapped demand avenues and increasing qualified lead generation by 25% through data-driven insights.
- Team Leadership & Development: Led a team of relationship managers, optimizing the end-to-end sales lifecycle from lead qualification to account retention. Facilitated continuous skill enhancement, resulting in the team exceeding sales quotas by 15% consistently.
- Customer-Centric Solutions: Leveraged consultative selling techniques to assess client requirements and deliver tailored product offerings, enhancing customer satisfaction and fostering long-term partnerships.
- Strategic Market Outreach: Planned and executed targeted market and site visits, strengthening brand visibility and improving client acquisition rates within the assigned territory.
- Performance Analytics: Maintained a robust sales performance tracker, ensuring consistent monitoring of account growth and target achievements, fostering data transparency and driving strategic decisions.
- Accounts Receivable Management: Streamlined collections, achieving a 95% collection efficiency rate and ensuring outstanding payments were recovered within stipulated timelines.
ACCOUNT MANAGER
Bharti Services Ltd
04.2022 - 05.2023
- Client Acquisition: Conducted thorough market evaluations, successfully acquiring new corporate clients and achieving 100% of sales targets, contributing to a significant revenue increase of 20% for the organization.
- Market Analysis and Competitor Insights: Maintained a comprehensive understanding of competitors' strategies and market presence, enabling the development of competitive offerings tailored to the assigned territory, resulting in improved market penetration.
- Proactive Customer Engagement: Proactively communicated with clients to identify and resolve concerns, achieving a 95% customer satisfaction rate while preventing issue escalation and ensuring seamless service delivery.
- Client Relationship Management: Delivered exemplary service to clients, fostering long-term relationships and unlocking future business opportunities, leading to a 15% increase in repeat business.
- Leadership and Performance Optimization: Led a high-performing sales team of 10 professionals, tracked weekly sales performance, and prepared detailed reports for senior leadership. Implemented corrective action plans, enhancing team productivity by 25%.
- Revenue Growth and Upselling: Secured new corporate accounts, generating additional revenue streams, and upsold value-added services to existing clients, achieving a 30% growth in client portfolio.
- Customer Re-engagement: Successfully revived dormant accounts, driving a 10% increase in revenue through tailored re-engagement strategies.
- Operational Efficiency: Managed all bookings and service offerings within the assigned territory, ensuring operational efficiency and achieving a 100% success rate in meeting client expectations.
AGM - Sales
Weddingz.in
08.2019 - 03.2022
- Retail Sales and Marketing Execution: Successfully managed retail sales and marketing activities assigned by senior management, consistently achieving 100% of monthly sales targets and contributing to a 15% increase in overall revenue.
- Client Servicing and Lead Management: Delivered exceptional client servicing, managing the end-to-end lead lifecycle from initial inquiry to post-sales support, ensuring a 90% lead conversion rate and strengthening customer satisfaction.
- Revenue Collection and Follow-ups: Spearheaded receivables collection efforts, maintaining a 100% receivables recovery rate while conducting regular client meetings to generate new sales opportunities and ensure timely follow-ups on leads from the backend team.
- CRM and Data Management: Proficiently handled CRM software to efficiently track leads, monitor progress, and generate accurate daily sales and performance reports, resulting in a 20% improvement in lead response time.
- Sales Reporting and Strategic Insights: Prepared detailed sales reports and provided actionable insights to senior management, facilitating better decision-making and achieving consistent monthly sales performance goals.
DEPARTMENT MANAGER
Vishal Mega Mart
01.2018 - 05.2019
- Leadership and Team Management: Successfully managed a team of over 20 sales associates and 5 team leaders across multiple stores in Rajasthan, ensuring seamless store operations and consistent sales performance.
- Sales Growth and Revenue Achievement: Achieved a 10% increase in departmental sales within a year and drove a remarkable 30% growth in private brand sales in Udaipur. Recognized as a top performer at the country level for surpassing year-to-date (YTD) sales targets.
- Strategic Corporate Sales Coordination: Collaborated with the Regional Store Manager to lead corporate sales initiatives for the cluster, consistently exceeding expectations and driving record-breaking sales growth.
- Performance Optimization: Leveraged strong team coordination to achieve record sales of apparel every month, successfully transforming a de-growth division into a growth segment compared to previous year’s data.
- Vendor Relationship Management: Built and maintained strong relationships with both internal teams and external vendors, enhancing operational efficiency and ensuring consistent availability of high-demand products.
- Skill Development and Training Initiatives: Led the training of 20 volunteers as part of the On-the-Job Training (OJT) program, in partnership with the Skill India initiative, successfully upskilling participants and fostering a culture of excellence.
- Exceptional Sales Leadership: Recognized as the top sales performer for the month at the national level, demonstrating exceptional sales leadership, strategic planning, and commitment to achieving organizational goals.
Education
MBA - Marketing and Operations Management
Dr. A.P.J. Abdul Kalam Technical University
Bachelors of Commerce - Commerce
Dr. R. M. L. Avadh University Faizabad
Skills
Project Management and Strategic Planning
Project Planning and Development
Management and Strategic Planning
Critical Thinking and Problem Solving
Business Development and Needs Analysis
Sales Forecasting and Goal-Oriented Strategies
Leadership and Team Management
Team Leadership and Collaboration
Staff Development and Training
Active Listening and Communication Skills
Business Negotiation and Customer Acquisition
Technical Skills and Tools
SAP ERP, RXL POS, and Capillary CRM
Salesforce and Outlook
MS Excel and Google Drive
Data Analytics and Internet Savvy
Sales and Customer Engagement
Strong Lead Development Skills
Competitive Product Reviews and Market Analysis
Account Management and Customer Service
Public Speaking and Presentation Skills
Administrative and Reporting Skills
Coordinating Paperwork and Report Writing
Sales Strategies and Goal Development
Personal Information
Date of Birth: 01/28/95
Achievementsawards
- Achieved/won the Gold medal in National (state) level Taekwondo competition at Moradabad Amroha district (U.P.).
- Awards won for most valuable player and perfect attendance in graduation college.
Accomplishments
- Top Sales Performer: Consistently recognized as the top performer at the national level for achieving year-to-date (YTD) sales targets and driving exceptional revenue growth.
- Revenue Growth: Increased departmental sales by 10% in one year and boosted private brand sales by 30% in Udaipur.
- Leadership Recognition: Successfully managed a team of over 30 sales associates and 5 team leaders, driving record-breaking monthly apparel sales and transforming a de-growth division into growth.
- Training and Development: Led the training of 20 volunteers through the On-the-Job Training (OJT) program in collaboration with the Skill India initiative, fostering skill development and team excellence.
- Sales Expertise: Demonstrated strong B2B sales skills, building strategic client relationships and securing new accounts, resulting in sustained revenue increases and client retention.
- Client Service Excellence: Provided exemplary service, leading to improved client relationships and repeat business opportunities.
- Sports Achievement: Awarded a Gold Medal in a national Taekwondo competition at the state level in Moradabad, showcasing dedication and discipline.
- Academic Excellence: Recognized for perfect attendance and named Most Valuable Player during undergraduate studies, highlighting commitment and performance.
Interests
Technology and Gadgets
Fitness and Outdoor Activities
Music and Performing Arts
Attending Workshops and Seminars
Timeline
DEMAND MANAGER
Oyo Hotels And Homes Pvt Ltd
05.2023 - Current
ACCOUNT MANAGER
Bharti Services Ltd
04.2022 - 05.2023
AGM - Sales
Weddingz.in
08.2019 - 03.2022
DEPARTMENT MANAGER
Vishal Mega Mart
01.2018 - 05.2019
MBA - Marketing and Operations Management
Dr. A.P.J. Abdul Kalam Technical University
Bachelors of Commerce - Commerce
Dr. R. M. L. Avadh University Faizabad