Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aroufa Ali Bhat

Srinagar

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Work History

Office Manager

Aroufa Ali
Srinagar
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Assisted in recruiting, onboarding and training new employees.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Developed and implemented office policies and procedures.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed office inventory and placed new supply orders.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Office Manager's Assistant

Aroufa Ali
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Tracked expenses incurred while executing special projects assigned by the Office Manager.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Assisted in preparing agendas for meetings upon request from the Office Manager.
  • Resolved customer complaints in a professional manner while adhering to company policies.
  • Composed memos, emails, letters, reports and other documents as requested by the Office Manager.
  • Greeted visitors and provided assistance as needed.
  • Drove customer feedback to deliver information to management for corrective action.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Managed office budget to handle inventory, postage and vendor services.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Managed daily calendar of appointments for the Office Manager.

Education

Bachelor of Science - Msc

Tiny Dots
Srinagar

Skills

  • Contract negotiation
  • Employee onboarding
  • Office policy development
  • Budget management
  • Customer relationship management
  • Inventory control
  • Performance monitoring
  • Meeting coordination
  • Conflict resolution
  • Team building
  • Project management
  • Time management
  • Training delivery
  • Meeting planning
  • Credit and collections
  • Financial accounting
  • Office administration
  • Bookkeeping
  • Staff training
  • Proposal writing
  • Supply management
  • Documentation and control
  • Staff management
  • Facility management
  • Human resources
  • Operations management

Languages

English, Urdu
First Language

Timeline

Office Manager

Aroufa Ali

Office Manager's Assistant

Aroufa Ali

Bachelor of Science - Msc

Tiny Dots
Aroufa Ali Bhat