Arpan Chakraborty
Store Manager
Chandannagar, Hooghly, West Bengal,WB
Summary
Bachelor of Pharmacy graduate with over 3 years’ experience in regulated pharmaceutical environments, including retail pharmacy management. Skilled in documentation, patient counselling, regulatory compliance, and medication safety. Familiar with adverse event reporting, pharmacovigilance workflows, and GVP standards. Adept at data entry, case review, and interdepartmental coordination to ensure accuracy and compliance with global safety regulations.
Overview
4
4
years of professional experience
Work History
Pharmacist
MedPlus Health Solutions Pvt.Ltd
11.2021 - 03.2023
- Successfully managed a diverse pharmacy staff, ensuring compliance and maintaining inventory.
Executive Pharmacist
Flipkart Health Plus
03.2023 - 12.2023
- Implemented process improvements to streamline customer service tasks and improve efficiency.
Senior Pharmacist
Netmeds Pharmacy (Reliance Retail Pvt.Ltd)
12.2023 - 07.2024
- Analyzed sales data to identify trends and develop strategies to maximize store sales and profits.
Store Manager
Dava India HealthMart Pvt Ltd
09.2024 - Current
- Oversaw daily operations to guarantee seamless store functionality.
- Supervised inventory control, cash procedures, and store operational routines.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Achieved optimal sales results through strict adherence to established procedures.
- Led store team effectively in dynamic setting using proactive communication.
- Elevated store financial performance by executing efficient inventory management and cost-saving initiatives.
- Oversaw financial operations of store, ensuring precise budget planning and expense tracking.
- Analyzed demographic data to develop customer attraction strategies.
- Trained sales team on sales incentives and selling techniques, boosting customer satisfaction.
- Facilitated team collaboration by creating spaces that emphasize shared success.
- Facilitated communication with corporate headquarters to relay store performance updates.
Education
Bachelor Of Pharmacy - Pharmaceutical Sciences
Bengal School of Technology
Chinsurah, Hooghly, West Bengal07.2021
West Bengal Of Higher Secondary Education - Science
Chandannagore Kanailal Vidyamandir English Section
Changer Nagore 05.2017
West Bengal Board Of Secondary Education -
Elite CO-ED
Bandel05.2015
Skills
Store merchandising
Team development
Store operations
Multitasking and organization
Work Planning and Prioritization
Team building and leadership
Relationship building and management
Knowledge of regulatory compliance & SOP adherence
Maintenance of investigational product accountability
Informed consent assistance & participant communication
Site staff training on protocol procedures
Understanding of drug safety & side effects
Knowledge of pharmacovigilance guidelines & SOPs
Handling investigational products (IP) in trials (transferable knowledge)
Adverse Event (AE) & Serious Adverse Event (SAE) Reporting
Timeline
Store Manager
Dava India HealthMart Pvt Ltd
09.2024 - Current
Senior Pharmacist
Netmeds Pharmacy (Reliance Retail Pvt.Ltd)
12.2023 - 07.2024
Executive Pharmacist
Flipkart Health Plus
03.2023 - 12.2023
Pharmacist
MedPlus Health Solutions Pvt.Ltd
11.2021 - 03.2023
Bachelor Of Pharmacy - Pharmaceutical Sciences
Bengal School of Technology
West Bengal Of Higher Secondary Education - Science
Chandannagore Kanailal Vidyamandir English Section
West Bengal Board Of Secondary Education -
Elite CO-ED