Arpan Goel
New Delhi
Summary
Experienced in processing customer orders with a focus on accuracy and efficiency, ensuring timely fulfillment of requests. Demonstrated strong organizational skills by maintaining physical and digital filing systems, which facilitated quick access to confidential documents. Proficient in data entry and inventory management, contributing to the smooth operation of office supply levels and equipment. Capable of generating reports and correspondence, supporting effective communication within the organization.
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
6
6
years of professional experience
Work History
Clerk
Northern Railways
Haridwar
06.2017 - 07.2023
- Processed customer orders promptly and accurately.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Entered data into computer systems accurately and efficiently.
- Maintained inventory levels of office supplies and equipment as needed.
- Performed data entry tasks to update customer accounts records.
- Created memos, letters, emails, reports, presentations as requested by management.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Scanned documents into digital formats ensuring accuracy of content.
- Utilized computer software programs to create reports, labels, forms.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Communicated with customers and employees to answer questions or explain information.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Computer Data Entry Operator
Indian Railways
Haridwar
05.2017 - 06.2023
- Monitored incoming emails related to customer inquiries regarding accounts and services provided by the organization.
- Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
- Created spreadsheets to organize large volumes of data for analysis.
- Maintained confidentiality of sensitive customer information records.
- Provided technical support to staff members when needed.
Education
High School Diploma -
Roorkee College of Engineering
Roorkee05-2018
Skills
- Data entry
- File organization
- Inventory management
- Report generation
Computer Educators for Children
Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
Clerk
Northern Railways
06.2017 - 07.2023
Computer Data Entry Operator
Indian Railways
05.2017 - 06.2023
High School Diploma -
Roorkee College of Engineering