ARPAN TAKKAR
NEW DELHI
Summary
Highly motivated professional with years of entrepreneurial and management experience. Skilled in creating and maintaining professional relationships while managing administrative and sales employees. Adept at working independently as a manager or collaboratively as a team member. Applies business acumen and decisive judgment to exceed organizational goals. Seeking a new and challenging managerial position to further personal and professional development.
Overview
17
17
years of professional experience
Work History
Business Owner
OWNER
Delhi
12.2005 - 01.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
HEAD of Department
Pulhant Marketing
06.2015 - 12.2018
- Dispatch & Packing Management
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Conducted regular performance reviews to monitor progress of individual employees.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Asst.Manager Operations
EXZOTIC FLAVOURS
03.2013 - 04.2015
- Vendor management, Inventory management / Warehousing, Logistics, Order management, MIS
- Provided guidance and training to team members in order to improve their skillset.
- Organized and planned operational activities to ensure efficiency and productivity.
- Coordinated activities between departments to ensure efficient use of resources.
- Conducted performance reviews for staff members on a regular basis.
- Managed logistics associated with product shipments ensuring timely deliveries.
- Reviewed invoices from vendors prior to payment authorization.
- Resolved customer complaints promptly by providing appropriate solutions.
- Maintained records of all operational activities for future reference purposes.
Education
Skills
- Microsoft word
- Power point
- Work Planning and Organization
- Excel
- Access
- Strong knowledge of Magento
- Good organizational skills
- Able to handle pressure in any situation
- Can work in different challenging environment
- Project Management
- Business Planning
- Employee Development
- Customer Service
- Vendor Relationship Management
- Operations Management
- Quality Assurance
- Sales Planning
- Attention to Detail
- Work Planning and Prioritization
- Strategic Account Planning
Personal Information
- Father's Name: Mr. Radhey Shyam Takkar
- Date of Birth: 11/18/81
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Timeline
HEAD of Department
Pulhant Marketing
06.2015 - 12.2018
Asst.Manager Operations
EXZOTIC FLAVOURS
03.2013 - 04.2015
Business Owner
OWNER
12.2005 - 01.2023
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