Arpana Biswas
New Delhi
Summary
I am a dedicated hardworking employee that is willing to go above and beyond to get the job done. I am an independent self-starter person that can work well alone or with a team. I have the ability to learn quickly and I am open to new things, I have great communication skills, I always work professionally with co-workers, management and customers.
Overview
5
5
years of professional experience
Work History
Shift Coordinator
Ninestars Information Technologies Pvt. Ltd
10.2022 - Current
- Develop and manage employee schedules across multiple shifts
- Handle time-off requests, ensuring operational needs are met
- Resolve scheduling conflicts and manage last-minute changes efficiently
- Monitor staff performance and attendance, reporting any issues to management
- Ensure compliance with company policies and regulatory requirements
- Assist in training new staff on scheduling systems and procedures
- Technical Interview, Training, Certification and Trouble Shooting
- Preparing Daily and Monthly Plan
- Review the individual production numbers and provide feedback to respective employees
- Reporting the attendance details to reporting manager on daily basis
- Sharing the daily production report to reporting manager
- Provide feedback to the employees on quality issues and reducing the error
- Weekly review with the reporting manager
- Customer coordination and weekly meeting
Data Entry Specialist
JVG Group Of Companies
04.2019 - 09.2021
- Capturing the information as per the source
- Monitoring the database update and verify the accuracy
- Preparation of forms, filling the records and generation of reports
- Quality check and feedback
- Sharing the reports to the manager
Education
Master of Arts - History
IGNOU
New Delhi, India03.2024
Bachelor of Arts - Arts
Delhi Unversity
New Delhi, India01.2021
Advance Diploma in Industrial Accounting - Industrial Accounting
Digital Education Academy
New Delhi03.2018
No Degree - Higher Secondary
CBSE
New Delhi, India03.2017
No Degree - Senior Secondary
CBSE
New Delhi03.2015
Skills
- Reliable and punctual
- Reliable team worker
- Excellent multi-tasker
- Quick Learner
- Positive Attitude
- Problem Solving Skills
- Time Management
- Adaptability
Skills
- Administrative/ Management
- Attention to detail
- Coaching/ Training
- Bilingual, Spanish and English speaker
- Marketing
Additional Information
Language Known:
English: Read, Write and Speak
Hindi: Read, Write and Speak
Bengali: Speak
Personal Information and Address
Father Name: Ratan Biswas
Date of Birth: 21-Feb-1999
Gender: Female
Nationality: Indian
Address: H. No. 07, 2nd Floor, Street No. 11, New Lahore Extension, Shastri Nagar, New Delhi - 110031
Timeline
Shift Coordinator
Ninestars Information Technologies Pvt. Ltd
10.2022 - Current
Data Entry Specialist
JVG Group Of Companies
04.2019 - 09.2021
Master of Arts - History
IGNOU
Bachelor of Arts - Arts
Delhi Unversity
Advance Diploma in Industrial Accounting - Industrial Accounting
Digital Education Academy
No Degree - Higher Secondary
CBSE
No Degree - Senior Secondary
CBSE
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