ARPANA SINGH
Pune
Summary
AWS Certified Solutions Architect – Professional with strong experience in Cloud Operations, Infrastructure Management, Enterprise Security, and Windows Server Administration. Specialized in managing secure and highly available AWS environments using EC2, VPC, S3, RDS, Lambda, Route 53, and CloudWatch. Experienced in enterprise patch management, vulnerability remediation, and infrastructure security operations across both on-premises and cloud environments. Hands-on expertise in WSUS administration, Qualys VMDR-based vulnerability management, Windows Server hardening, and automated patch deployment strategies. Demonstrated ability to improve infrastructure reliability, optimize cloud costs, strengthen security posture, and streamline operational processes through proactive monitoring, automation, and ITIL-aligned practices. Strong focus on operational excellence, incident response, and cross-functional collaboration. Results-driven CloudOps Engineer with a focus on managing enterprise-scale AWS cloud infrastructure for high-availability environments. Implements robust patch management and vulnerability remediation strategies while enhancing security protocols and optimising resource usage. Committed to improving operational workflows through effective monitoring and automation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CLOUDOPS ENGINEER
COMPRINNO TECHNOLOGIES PRIVATE LIMITED
Pune
07.2025 - Current
- Manage enterprise-scale AWS cloud infrastructure including EC2, VPC, Security Groups, Elastic Load Balancers, Route 53, RDS, and S3 for high-availability production environments.
- Handle advanced CloudOps activities involving infrastructure monitoring, incident response, performance optimization, and security governance across cloud workloads.
- Implement and manage centralized patch management solutions for Windows Server environments, ensuring timely deployment of security updates and compliance with organizational security standards.
- Design and support multi-tier WSUS architecture for structured patch distribution across Production, UAT, and Development environments.
- Lead vulnerability remediation initiatives by analyzing Qualys VMDR dashboards and prioritizing remediation of critical and high-severity QIDs within defined SLAs.
- Perform patch compliance validation, deployment scheduling, rollback planning, and post-deployment health verification to minimize operational risk.
- Troubleshoot complex WSUS synchronization failures, Windows Update Agent issues, and patch deployment inconsistencies across enterprise systems.
- Strengthen cloud security posture through IAM least-privilege implementation, security group optimization, and infrastructure hardening practices.
- Monitor infrastructure health and application availability using CloudWatch metrics, alarms, and logs, ensuring rapid resolution of incidents.
- Optimize AWS operational costs through EC2 right-sizing, storage optimization, and elimination of unused resources.
- Prepare operational SOPs, runbooks, patching procedures, and incident handling documentation to improve team efficiency and standardization.
- Debugged and troubleshot production tooling and equipment to quickly and efficiently resolve issues.
SYSTEM ADMINISTRATOR
SHREYA INFOTECH
Mumbai
11.2021 - 06.2025
- Managed day-to-day administration of Windows Server environments, ensuring stable and secure system operations for business applications.
- Performed regular Windows patch deployment and update activities using WSUS to maintain server security and system stability.
- Assisted in monitoring patch compliance status and resolving basic Windows Update and WSUS client-side issues.
- Supported vulnerability remediation activities by identifying missing security patches and coordinating update deployments.
- Configured and maintained Active Directory services including user account management, Group Policies, and Organizational Units.
- Managed SSL/TLS certificate installation and renewal activities to ensure secure communication across applications and web services.
- Installed and configured IIS web servers for internal and customer-facing applications.
- Diagnosed server, network, and connectivity issues using standard troubleshooting methodologies based on the OSI model.
- Performed routine server health checks, backup verification, and preventive maintenance activities to minimize downtime.
- Maintained technical documentation, operational checklists, and troubleshooting records for infrastructure support activities.
Education
B.Tech - Electrical Engineering
B.I.E.T.
Bhadrak01-2012
HSC -
R.P.S Mahila College
Patna01-2006
SSC -
Bankipour Girls High School
Bihar01-2004
Skills
- AWS Cloud Infrastructure (EC2, VPC, S3, RDS, Lambda, Route 53, CloudWatch)
- Cloud Operations & Infrastructure Management
- Enterprise Patch Management
- WSUS Administration
- Vulnerability Management (Qualys VMDR)
- AWS Security & IAM Policy Management
- Windows Server Administration
- System Hardening & Security Best Practices
- Patch Compliance & Remediation
- Backup & Disaster Recovery (AWS Backup)
- Active Directory (GPO & OU Management)
- IIS Administration
- Linux Administration (RHCSA)
- PowerShell & Bash Scripting
- DNS & Route 53
- ITIL (Incident, Change & Problem Management)
- Incident Response & Troubleshooting
- Performance Monitoring & Optimization
- Cost Optimization & Resource Right-Sizing
- VMware & Office 365
- IP Subnetting & Network Troubleshooting
- Process Documentation & SOP Development
- AWS management
- Infrastructure optimization
- Patch management
- System administration
- Performance tuning
- Vulnerability remediation
- Cloud monitoring
- Incident response
- Troubleshooting methodologies
- Process improvement
- Risk assessment
Certification
- AWS Certified Solutions Architect – Professional, 2026
- AWS Certified Security – Specialty, 2026
- AWS Certified CloudOps Engineer – Associate, 2025
- Microsoft Azure Administrator (AZ-104), In Progress
- MCSA and RHCSA – Webasha Institute, 2025
Languages
English
Hindi
Marathi
Additional information
Developed a Strain Gauge Kit for accurate curve mapping between strain and voltage; recognized as the first woman engineer from the village to lead such a project., Completed training in C, C++, and Core Java (Udemy)., Professional training in Communication and Quantitative Analysis from Purple Leap, Bangalore.
Timeline
CLOUDOPS ENGINEER
COMPRINNO TECHNOLOGIES PRIVATE LIMITED
07.2025 - Current
SYSTEM ADMINISTRATOR
SHREYA INFOTECH
11.2021 - 06.2025
B.Tech - Electrical Engineering
B.I.E.T.
HSC -
R.P.S Mahila College
SSC -
Bankipour Girls High School