Arpan Kumar Verma

A member of a national sales account team and solely responsible for all sales and Customer satisfaction for my telco client in India ( Artel, VI, BSNL operator in 23 states ) & International accounts ( Qatar, Dubai, Zambia, Tanzania ) totaling 27 states.

- Collaborated with stakeholders and clients to strategize and document objectives, ensuring project delivery is on time.

- Utilized Agile methodology to deliver the project/task under the specified time frame.

- Conducted analysis of large datasets using Python, Power BI services, SQL (MySQL server), Access, and advanced Excel techniques.

- Implemented real-time revenue tracking through automated reports.

- Assisted in preparing presentations and actively participated in client’s meetings for effective discussion and decision-making.

As an Senior Associate, I carried UNR services CVM management responsibilities for Telco users.

- Created and optimized product flow by incorporating marketing sales insights.

- Developed and executed CVM planning and promotions schedule.

- Prioritized customer segments based on real-time feedback and responses.

- Conducted comprehensive analysis of reports and provided timely updates to clients.

- Achieved a significant revenue increase of $10Mn through data analysis of customer behaviors, vendor relationships, stakeholder objectives, and workflow improvements.