Sports- Cricket, Volleyball
Arpeeta Kumari
Assistant Manager Sales
Gurgaon
Summary
Results-driven sales leader with a proven track record at Insurance Dekho, skilled in team leadership and driving revenue growth. Expertise in data analysis, reporting, and relationship management, with a strong focus on optimizing training programs to boost performance and ensure compliance. Passionate about fostering collaboration, solving complex problems, and aligning team efforts with strategic business goals to achieve measurable success.
Overview
7
7
years of professional experience
Work History
Assistant Manager, Sales
Insurance Dekho
Gurgaon
12.2021 - Current
- Led and managed a team of 20 executives, driving performance and success in cross-selling health insurance products.
- Delivered impactful online training sessions to a broad network of B2B partners, ensuring effective skill development and product knowledge.
- Identified and routed qualified sales opportunities to sales executives, facilitating the development and successful closure of deals.
- Collaborated closely with senior management and key stakeholders to align new initiatives with overall business strategies and objectives.
- Supervised the creation and implementation of training programs that ensured compliance with industry regulations, including facilitating IRDAI certification.
Senior Quality Analyst
Niva Bupa Health Insurance Pvt Ltd
Noida
04.2021 - 12.2021
- Feedback sessions and One-on-One Sessions that identified and addressed potential issues of the team before they occurred by multiple tasks effectively.
- Trained and mentored junior sales managers with best sales practices improving Overall team performance which further helped in the reduction of Attrition.
- Automated tracking by learning and implementing new technological solutions which improved the productivity by 15% with the increase in visibility
Quality Analyst
SVG Media Pvt Ltd
Gurgaon
08.2019 - 02.2020
- Collaborated with cross-functional teams to identify and resolve Quality issues
- Developed processes to track and report on quality metrics allowing quick and informed decision-making by management.
- Developed and maintained quality metrics and SOPs for tracking and ensured the adherence.
Customer Service Executive
Jindal Intellicom Ltd
New Delhi
08.2018 - 08.2019
- Created customer first solutions diving deep into key insights of customer preferences and behaviors.
- Resolved customer complaints in a timely and effective manner.
- Able to resolve customer problems and stay focused and driven showing empathy towards customers and understanding their needs
Education
Bachelor of Arts - Political Science
Swami Vivekanand Subharti University
Jaipur, India 04.2001 -
High School Diploma -
Kasturba Institute of Technology
New Delhi, India 04.2001 -
Skills
Revenue monitoring
Team building and development
Data reporting
Relationship building and management
Business development and planning
Problem-solving abilities
Multitasking Abilities
Interests
Workout
Travelling
Timeline
Assistant Manager, Sales
Insurance Dekho
12.2021 - Current
Senior Quality Analyst
Niva Bupa Health Insurance Pvt Ltd
04.2021 - 12.2021
Quality Analyst
SVG Media Pvt Ltd
08.2019 - 02.2020
Customer Service Executive
Jindal Intellicom Ltd
08.2018 - 08.2019
Bachelor of Arts - Political Science
Swami Vivekanand Subharti University
04.2001 -
High School Diploma -
Kasturba Institute of Technology
04.2001 -
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