Summary
Overview
Work History
Education
Skills
Timeline
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Arpit Agarwal

Tableau and Power BI Administrator
Hyderabad

Summary

Seasoned IT professional with over a decade of experience across various industries, including five years dedicated to IT. Proficient in administering Tableau Server on both Linux and Windows platforms, along with Power BI (SaaS) Administration at Equinix. Strong problem-solving skills, a thirst for knowledge, and exceptional communication abilities. Positioned to enhance team performance, drive positive outcomes, and take on fresh challenges to propel organizational goals forward with unwavering commitment and passion.

Overview

11
11
years of professional experience

Work History

Tableau & Power Bi Admin

Pathfinder Management Consulting
05.2020 - Current
  • Company Overview: Client: Equinix
  • Administration of Tableau & Power BI based reporting application which is used for pulling up historical data and do analysis.
  • Works as administrator performing responsibilities like Installing, Configuring and Administration of Tableau Server.
  • Setup and configuration of Tableau server in various environments and use Tableau CMD and Tableau admin tools to configure the server according to best practices.
  • Worked on Integration of Smartsheet, OneDrive and SharePoint Online and Metrics Insight with Tableau Server.
  • Troubleshooting and fixing major production issues and non-prod issues quickly.
  • Perform the application health checks as part of daily activities and handling the authentication and authorization in Tableau Server.
  • Experience using JIRA for tracking and delivering project tasks.
  • Administer and support a multi-tier Tableau infrastructure including upgrade analysis and planning, security administration, release management, troubleshooting, performance tuning, and general systems maintenance.
  • Upgrading Tableau server from lower to higher versions.
  • Migration of workbooks from one environment to another environment.
  • Closely monitoring the server related issues like disk space, memory leaks, CPU and load average issues.
  • Creating the backup of primary tableau server for high availability and fail-over support in 7 node cluster environments.
  • Performed Tableau Server admin duties; add users/groups from Active Directory; and schedule instances in Tableau Server including weekly data dump.
  • During Disaster Recovery situation, prepare the DR server cluster and coordinate with network team to point the server traffic to DR server cluster.
  • Responsible for troubleshooting Tableau related support tickets for operational issues.
  • Install and configure Power BI Gateways to keep the dashboards and reports refresh automatically.
  • Created Workspace and Apps in Power BI service (SaaS) and giving access to end users to Apps.
  • Configured Capacity settings to assign users as Capacity Admins per capacity during initial setup of the capacity and later via User Permissions within the Premium settings.
  • Configures and maintains Premium capacity planning, updating, troubleshooting, access management and performance management.
  • Performed subscriptions and refresh extracts in Power BI as well as set up data alerts on business-critical data utilizing Power BI service (SaaS).
  • Implemented Data security (Row level security (RLS)) on Dataset and Reports in Power BI.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.

Technical Support Executive

Teleperformance
11.2018 - 05.2020
  • Company Overview: Client: Microsoft
  • Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
  • Collaborated with team members to develop new strategies for handling complex technical problems.
  • · Assisting User with issues related to Office 365 like Installation, activation or any other technical issues.
  • Assisting user in email configuration and sync in Outlook.
  • · Helping user in finding the email setting required to configure their outlook or redirect them to their email provider.
  • · Assisted user in Mail-Merge or Pivot or any other issues related to Word, Excel or other apps of O365

AR Analyst

GENPACT
12.2013 - 10.2018
  • Working as a Senior AR Analyst in a US healthcare Collections process.
  • Proven abilities in maintaining excellent employee and customer satisfaction indexes.
  • Perform the tasks of monitoring, organizing, and coaching team on a daily basis.
  • Draft general reports on performance and targets of team members as well as ensure that they exceed the targets.

Education

BCA - Bachelor of Computer Applications

Agarwal PG College
Jaipur, Rajasthan
08.2013

Skills

  • Tableau Desktop
  • Proficient in Tableau Server management
  • Experience with Windows environments
  • Proficient in Linux environments
  • Oracle DB
  • PostgreSQL
  • Exasol DB
  • Google Big Query(GCP)
  • Power BI Administration proficiency
  • Strategic issue analysis
  • Implementation of system upgrades
  • Effective communication
  • Teamwork and collaboration
  • Problem-solving
  • Dependable and responsible

Timeline

Tableau & Power Bi Admin

Pathfinder Management Consulting
05.2020 - Current

Technical Support Executive

Teleperformance
11.2018 - 05.2020

AR Analyst

GENPACT
12.2013 - 10.2018

BCA - Bachelor of Computer Applications

Agarwal PG College

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Arpit AgarwalTableau and Power BI Administrator