ARPIT ANAND
Tourism Professional
Summary
Experienced in supporting team projects and managing time-sensitive tasks. Adaptable, quick to learn new skills, and able to communicate effectively with diverse groups. Enthusiastic about contributing to collaborative efforts and finding innovative solutions.
Overview
2
2
Certifications
3
3
Languages
Work History
Assistant Program Delivery Manager
GREAT ROCKSPORT PVT. LTD.
- Coordinated the planning and delivery of travel and adventure programs, managing logistics, schedules, and vendor relationships.
- Collaborated with hotels, transport providers, and local tour operators to secure accommodations and guided activities for group travel.
- Assisted in budgeting and resource allocation to improve program efficiency and customer satisfaction.
- Managed cross-functional teams for successful project completion and client satisfaction.
- Enhanced team performance with regular coaching, feedback, and professional development opportunities.
Sales & Operation
BAGPACKCLAN
- Managed sales inquiries and booking operations for group travel packages, liaising with clients to tailor itineraries, and secure reservations.
- Negotiated contracts with hotels and transportation providers to obtain competitive rates, and enhance package offerings.
- Analyzed customer feedback and booking data to identify service improvements and streamline operational processes.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Freelance Tour Manager and Event Co-ordinator
Freelancer
- Designed and led tours and events, handling end-to-end itinerary planning, vendor coordination, and on-site execution for diverse client groups.
- Developed personalized travel itineraries for domestic and international clients, ensuring high satisfaction through attentive service, and responsive problem-solving.
- Organized cultural and adventure activities, working closely with local guides, and service providers to deliver seamless experiences.
- Built strong relationships with clients, resulting in a significant number of referrals and positive reviews.
- Enhanced client satisfaction by personalizing tour itineraries based on specific interests and preferences.
Internship
NATIVEFOLKS
- Assisted in planning and coordinating travel tours and adventure activities, collaborating with travel planners to arrange logistics across Goa.
- Engaged with customers to understand preferences, and provided recommendations, contributing to the delivery of successful tour experiences.
Internship
SKYCITY HOTEL
- Gained hands-on experience in hospitality operations by supporting guest services, front-desk operations, and event setup.
- Assisted hotel staff with check-in/check-out procedures, guest inquiries, and coordination of in-house events and banquets.
Education
MBA - TTM
INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT
03-2021
B.Sc - HMCS
HERITAGE INSTITUTE OF HOTEL AND TOURISM
03-2018
Skills
- Multitasking proficiency
- Effective time management
- Proficient in organizing and coordinating tasks
- Empathetic communication skills
- Experienced in software usage
- Team management
- Team leadership
Certification
German A1-A2
Interests
Travel Photography, Biking, Hiking and Trekking, Reading, Learning new things
Software
Zoho
Sembark
Wati
Timeline
Assistant Program Delivery Manager
GREAT ROCKSPORT PVT. LTD.
Sales & Operation
BAGPACKCLAN
Freelance Tour Manager and Event Co-ordinator
Freelancer
Internship
NATIVEFOLKS
Internship
SKYCITY HOTEL
MBA - TTM
INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT
B.Sc - HMCS
HERITAGE INSTITUTE OF HOTEL AND TOURISM
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