Arpit Bakliwal

Project 2 [Charles Stanley & Co. Limited UK ,Network & Voice Tech Lead]

• Proven experience Design, Implementation in a Data Centre, Wireless and Security & Voice Domain
• Meraki WAP (MR45, 65), Cisco WLC 5508, 52x, 3500, 3600 and 3800 series WAP
• Stack Switches 4500, 3750x, 2960 switch, Nexus (9K, 7K, 5K), and
• Closely Worked with security team to implement policies on Cisco Firepower ,Checkpoint and Palo Alto as per the business requirement.
• Deep knowledge on routing technologies (EIGRP, BGP, OSPF, MP-BGP)
• Proven experience in Switching technologies (STP, VTP, VLAN, vPC, VXLAN, Fabric path etc.)
• Good Knowledge on Cisco Call Manager, UCCX,VOIP,SIP, WebEx Unified Communication Service and WebEx Control Hub, Cisco WebEx VC, CARIN call recorder etc.
• Proven experience in WAN technologies (MPLS, VPLS, DMVPN & OTV)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
• Provide to support customers with network analysis; pro-actively drive operations excellence by solving and preventing operational issues
• Drive technical analysis, supporting NOC, but also in full collaboration with other entities like incident management, or relevant stakeholders
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to network infrastructure
• Select and implement security tools, policies, and procedures in conjunction with company’s security team
• Monitor performance and ensure system availability and reliability via Tools like Solar Winds, IP Sentry
• Monitor system resource utilization, trending, and capacity planning
• Demonstrated respect, friendliness and willingness to help wherever needed

Project 1 [TopHat.io UK ,Network & Security Tech Lead]

• Demonstrated leadership skills in managing projects from concept to completion.
• Managing Multi-Vendor Network Infrastructure & Security Devices for Project TopHat at 4 Locations in UK
• Experience in Designing, Implementing, and Troubleshooting Network & Security Solutions, bringing new initiatives and improvement plan to enhance existing infrastructure
• Administration, Implementation, Monitoring and Support Fortigate Firewall, VPN Router,Cisco & HPE Switches and Cisco Wireless Controller
• Coordinating with team in all aspects from Project Execution to Delivery that includes planning, control, coordinating, progress, and issues resolution
• Streamlined and implemented ITIL Framework policies
• Maintaining compliance of project metrics within agreed SLA
• Conducting IT-Asset Management Audit, Gap Analysis, and Implementation best practices across Business.
• Implementation and standardization of process and upgrade roadmaps.
• Troubleshooting related to Network and regular hardware health check-up
• Generate Reports & schedule Backup Job’s.
• Organized and detail-oriented with a strong work ethic

• Managing Complete IT Infrastructure at 6 Locations with team of 6 at India’s Top 10 Legal Firm
• Experience in designing, implementing, and troubleshooting network security & Infrastructure.
• Migrated and Implemented Forficate Firewall across all branches and replaced Endian Firewalls.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Established network specifications and analyzed workflow, access, information and security requirements.

• Managed the whole networking devices, VOIP Environment & Virtualization Environment using VMware ESXi 5.5 AND SAP, maintaining active Directories Server and 250 users, Postmaster Mail Server, Centos remote Xdmc, Fortinet50b Firewall, NEC Epabx, Coral Gsm Gateway, Wireless AP, managing whole network and workstations of call center.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
• Drove continuous improvement of IT governance processes.

• Maintaining system on MIS on Apache web server and IIS windows, Provided technical expertise for IT network design, implementation, optimization, and upgrade
• Monitored LAN / Wan network environment
• Managing Virtual call-center super receptionist.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Managed onboarding and off boarding of employees.
• Worked with users to determine areas of technology in need of improved usability.

• Analyzed software, hardware, and network systems for various transmission systems
• Configured and installed routers, switches, and wireless controllers
• Managed all switches, routers, firewalls, and identified, reported, and resolved network security violations
• Monitored LAN/WAN/WLAN network environment
• Managing Virtual call-center super receptionist.
• Diagnosed network problems involving combination of hardware, software, power and communications issues.

• To support Airtel Customers for configuring APN settings for Edge/Network on their Phone to use Internet.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Maintained response times to support business continuity.