Arpit Bansal
New Delhi
Summary
Accurate Senior Analyst with exceptional teamwork, leadership and communication skills. Over 7 years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding to meet project deadlines.
Overview
10
10
years of professional experience
Work History
Sr. Analyst Payments
National Australia Bank
06.2023 - 12.2023
- Employed by NAB, Bereavement Services, I offer assistance to Australian and New Zealand bank customers. Responsibilities include managing customer accounts, converting joint accounts to sole accounts, and handling tasks such as blocking customer credit cards, direct debits, and periodical payments.
- Engaged in communication with customers and fellow bankers to address any pending document requirements, I review and process customer documents like Death Certificates, Customer Wills, Probate, and finalization forms to facilitate remaining payments to the executors of deceased individuals. Collaborating with the collection team, I work towards the recovery of funds.
- Additionally, I handle the payment of customer bills, including Funeral invoices, Australian Government pension recalls, and medical bills. I am involved in the processing of Europe Citi Pension recalls, ensuring a thorough check for quality before making payments to each executor once all documents are verified.
- Verify and authenticate customer KYC documents
SME Quality and Client Onboarding
Situs AMC
07.2021 - 08.2022
- Served as a Subject Matter Expert (SME), overseeing a team of 20 to 25 individuals. Managed quality assurance by meticulously reviewing deal notes for new client on boarding. Assigned tasks to segment reviewers, conducted thorough double-checks upon completion, and ensured the submission to the client with 100% accuracy.
- Managed a diverse range of deals, including HELOC, FHA, FNMA, GSA, and Goldman.
- We had to examine various documents, including the Initial application form 1003, credit application form, Valuation forms 1004, 1025, 1073, and 2055, along with income-related documents such as paystubs, individual tax returns, W-2, credit reports, bank statements, and taxation documents.
- Utilized the 4C's Framework, assessed Debt-to-Income (DTI) Ratio, performed income calculations, analyzed Credit Reports, and conducted bank statement analysis.
Senior Analyst
FIS Global Business Solutions
10.2016 - 10.2020
- Evaluate and revise various forms including 1003, 1004, 1025, 1073, 2055, HUD, and GFE.
- Conduct initial review of loans and credit underwriting at the first level.
- Validate income documents, financial records, credit reports, cash flow statements, and bank statements.
- Collaborate on tasks involving Title commitment, Security instrument, W-2, Tax forms 1040, 1120, 1120S, 1065, Pay Stubs, and Appraisal documents (Property Valuation documents).
- Assess property characteristics such as Property Type, Subordinate lien, HELOC, ARM, and Neg ARM loans.
- Engage with customers to address missing documents.
Sr. Analyst
Mercer Consulting India Pvt Ltd
11.2013 - 06.2015
- Employed by the mercer, Superannuation fund for ANZ Bank.
- Executed the processing of customer requests from Australia and New Zealand for fund transfers between different funds.
- Handled Roll-in Jobs, Internal, and administrative tasks.
- Managed customer requests using various payment methods, including cash, cheques, and online fund transfers.
- Oversaw Workflow Management, People Management, and customer portfolio Management.
Education
B.Com - Commerce
Dr. Bhim Rao Ambedkar University
Agra07.2010
Skills
- Client Onboarding
- Client Relationship Management
- Data Analysis
- Performance monitoring
- US Mortgage
- Quality assurance
- Payments
- Team Management
Accomplishments
Learn Chat GPT and other AI Tools
English
Proficient in english
Languages
English
Advanced (C1)
Timeline
Sr. Analyst Payments
National Australia Bank
06.2023 - 12.2023
SME Quality and Client Onboarding
Situs AMC
07.2021 - 08.2022
Senior Analyst
FIS Global Business Solutions
10.2016 - 10.2020
Sr. Analyst
Mercer Consulting India Pvt Ltd
11.2013 - 06.2015
B.Com - Commerce
Dr. Bhim Rao Ambedkar University
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