Arpit Jain
Senior Executive
H.no 30, VK Dhage Nagar, Lane - 2, Gaddinnaram, Dilsukhnagar, Hyderabad.,TG
Summary
Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
3
3
years of professional experience
1
1
years of post-secondary education
3
3
Languages
Work History
Business Owner
Parshwa Hospitality
Hyderabad, Telangana
09.2020 - Current
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
- Completed up to 90 sales and Orders every week Online.
Senior Executive
Vhunt Digital Media
Hyderabad, Telangana
01.2019 - Current
- Managed content distribution to online channels and social media platforms.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Established performance and service goals and held associates accountable for individual performance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
- Masterminded highly successful digital strategies for various platforms to attract customer engagement.
- Created wide range of digital assets such as rich media online ads and micro websites.
- Boosted brand awareness by establishing strong web and social media presence.
Team Leader
Back To Basics
Hyderabad, Telangana
02.2020 - 01.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Documented each step in product's design process for use in manuals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Social Media Manager
Kays Fitness
Slough, England
05.2020 - 12.2020
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Increased customer engagement through social media.
- Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness and website or social media traffic.
- Analyzed competitor pages to locate backlink and keyword opportunities.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Travel Agency Manager
Trawelme- Tours and Travels
Hyderabad, Telangana
05.2019 - 01.2020
- Prepared necessary travel documentation for national and international trips to diverse locations.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
Store Manager
Tempteys
Hyderabad, Telangana
01.2018 - 12.2018
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Developed new store location from ground up by hiring and training efficient team.
- Kept inventories accurate with daily cycle counts and weekly audits to identify and resolve variances.
- Managed inventory control, cash control and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue with Rista.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Education
BBA - Commerce
Venkateshwara College of Commerce
Malapket 09.2020 - Current
11th And 12th - CEC- Commerce, Economics & Civics
SS Junior College
Malakpet 06.2017 - 05.2019
High School Diploma -
GK Kabra High School
King Koti 06.2016 - 04.2017
Skills
Staff education and training
Daily Workflow Improvement
Planning and Coordination
Business Development
Team Building
Account Management
Negotiation
Business Planning
Strategic Planning
Customer Service
Date Of Birth
15th July,2001.
Hobbies
- Listening to podcasts
- Playing Board Games
- Reading Books
Timeline
Business Owner
Parshwa Hospitality
09.2020 - Current
BBA - Commerce
Venkateshwara College of Commerce
09.2020 - Current
Social Media Manager
Kays Fitness
05.2020 - 12.2020
Team Leader
Back To Basics
02.2020 - 01.2021
Travel Agency Manager
Trawelme- Tours and Travels
05.2019 - 01.2020
Senior Executive
Vhunt Digital Media
01.2019 - Current
Store Manager
Tempteys
01.2018 - 12.2018
11th And 12th - CEC- Commerce, Economics & Civics
SS Junior College
06.2017 - 05.2019
High School Diploma -
GK Kabra High School
06.2016 - 04.2017