Arpit Jaiswal
Indore
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Sales Associate
Maltar services
Indore
04.2025 - 09.2025
- Assisted customers in product selection and provided knowledgeable recommendations.
- sales associates on company policies and customer service standards.
- Developed sales strategies to attract new Forex clients and increase market share.
- Managed client relationships to ensure satisfaction and retention in Forex trading services.
- Identified and pursued new business opportunities with potential clients.
Senior Business Analyst
Apex research
Indore
01.2024 - 02.2025
- Analyzed business processes to identify areas for improvement and efficiency.
- Worked closely with clients to ensure their satisfaction with the delivered product or service.
- Identified and analyzed business strategies to increase company longevity.
Technical Support (MASTERCARD PROCESS)
Tele performance
Indore
04.2023 - 12.2023
- Provided technical assistance to customers via phone, email, and chat, resolving issues efficiently.
- Coordinated with external support services to resolve complex technical problems that required specialised expertise.
- Delivered technical presentations for clients, managers and staff, translating complex terminology into digestible ideas.
- Analysed system performance, recommending upgrades to boost productivity and reduce downtime.
- Implemented data management systems, improving efficiency in storing and retrieving vital information.
Buisness sales and operations associate
Amrera Global Solutions Pvt. Ltd.
Indore
01.2021 - 02.2023
- Collaborated with teams to optimise US supply chain and logistics workflows for outsourcing projects
- Expert at identifying existing and potential problems and working to eliminate them
- Analyze business data and input from internal and external users to improve systems
- Streamlined and improved business operations
- Work with business managers and executives to identify and correct process issues
- Business Communicate with the US Clients, Brokers and Company Owner Operator of supply chain industry for aim of increase in business revenue and networks.
- Amrera Global Solution Outsource the project of US supply chain management and Logistics business process.
- Skilled in improving business processes, optimizing supply chain operations and managing cross-functional teams.
- Cultivated strong client rapport with consistent follow-ups through email, telephone and in-person communication.
Forex Sales Officer
Muthoot Fincorp LTD.
Bengaluru
06.2018 - 06.2019
- Managed all financial aspects of the business and effectively managed client's budgets
- Has overall responsibility for foreign exchange strategy, policies and procedures, and ensures compliance with government laws and regulations
- Being a Foreign Exchange Executive may be personally responsible for managing relationships with key clients
- Managed and maintained records of financial transactions for exceptional client management.
Business Analyst Intern
Virtual Heights IT Solutions
Ahmedabad
07.2017 - 12.2018
- Worked productively with Product Team to understand requirements and business specifications around Portfolio Management, Analytics and Risk
- Managed all financial aspects of the business and effectively managed client's budgets
- Monitored and continuously challenged company's marketing and technology roadmap to integrate and implement improvements.
Education
B.E - IT
Medi-Caps institute of science and technology
IndoreSkills
- Collaborated effectively within team environments
- Applied critical thinking skills to resolve operational and strategic issues efficiently
- Relationship building
- Sales strategy development
- Client needs assessment
- Business development
Hobbies and Interests
Interest in sports like cricket, swimming and football.
Watching movies, listening stories.
Researching some conspiracy topics.
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion.
Certification
- Certified in Data Analytics program
Languages
Hindi
First Language
English
Upper Intermediate
B2
Timeline
Senior Sales Associate
Maltar services
04.2025 - 09.2025
Senior Business Analyst
Apex research
01.2024 - 02.2025
Technical Support (MASTERCARD PROCESS)
Tele performance
04.2023 - 12.2023
Buisness sales and operations associate
Amrera Global Solutions Pvt. Ltd.
01.2021 - 02.2023
Forex Sales Officer
Muthoot Fincorp LTD.
06.2018 - 06.2019
Business Analyst Intern
Virtual Heights IT Solutions
07.2017 - 12.2018
B.E - IT
Medi-Caps institute of science and technology