Arpit Kumar Singh
H.No 2334, sector 71 Mohali
Summary
Detail-oriented Assistant Employee Relations Executive with over 1 year of experience in enhancing workplace environments. Skilled in managing employee grievances and interpreting HR policies to streamline operations. Strong interpersonal and problem-solving abilities contribute to organizational harmony and productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Employee Relations Executive
Programming.com
Mohali
07.2024 - Current
- Managed and successfully resolved approximately 100 employee grievances and disputes, ensuring fair and consistent application of company policies.
- Assisted in the interpretation and application of HR policies and procedures, providing clear guidance to employees and management.
- Developed and maintained comprehensive attendance management mastersheets, ensuring accurate record-keeping and compliance.
- Contributed to maintaining a positive and compliant workplace by addressing employee concerns promptly and professionally.
Chat Support Executive
Teleperformance
Mohali
01.2024 - 05.2024
- Retained existing SiriusXM music users by effectively solving their issues and ensuring client satisfaction through chat support.
- Provided timely and accurate solutions to customer inquiries, enhancing user experience and loyalty.
Human Resources Internship
Glenmark Pharmaceuticals
Baddi
06.2023 - 08.2023
- Assisted with recruitment processes, including screening resumes and scheduling interviews, contributing to efficient talent acquisition.
- Contributed to employee engagement initiatives by organizing team-building activities, fostering a positive workplace culture.
Education
Master of Business Administration (MBA) - Human Resources
ICFAI University
Baddi, Himachal Pradesh07.2024
Bachelor of Arts (B.A.) - History And Political Science
Swami Vivekananda Subharti University
07-2022
Senior Secondary (XII) - Science
HP Board Of School Education
03-2019
Secondary (X) -
HP Board Of School Education
03-2017
Skills
- Employee Relations: Grievance Handling, Conflict Resolution, Policy Interpretation, Disciplinary Procedures, Employee Advocacy
- HR Operations: Attendance Management, HR Policies & Procedures, Recruitment Support, Record Keeping
- Technical Skills: Microsoft Office, Google Sheets, Google Forms
- Core Competencies: Negotiation, Performance Management, Interpersonal Communication, Problem-Solving, Data Management, Client Retention
Certification
HR Course Certification Internshala
Websites
Timeline
Assistant Employee Relations Executive
Programming.com
07.2024 - Current
Chat Support Executive
Teleperformance
01.2024 - 05.2024
Human Resources Internship
Glenmark Pharmaceuticals
06.2023 - 08.2023
Master of Business Administration (MBA) - Human Resources
ICFAI University
Bachelor of Arts (B.A.) - History And Political Science
Swami Vivekananda Subharti University
Senior Secondary (XII) - Science
HP Board Of School Education
Secondary (X) -
HP Board Of School Education
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