Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
Generic

Arpit Kumar Singh

H.No 2334, sector 71 Mohali

Summary

Detail-oriented Assistant Employee Relations Executive with over 1 year of experience in enhancing workplace environments. Skilled in managing employee grievances and interpreting HR policies to streamline operations. Strong interpersonal and problem-solving abilities contribute to organizational harmony and productivity.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Employee Relations Executive

Programming.com
Mohali
07.2024 - Current
  • Managed and successfully resolved approximately 100 employee grievances and disputes, ensuring fair and consistent application of company policies.
  • Assisted in the interpretation and application of HR policies and procedures, providing clear guidance to employees and management.
  • Developed and maintained comprehensive attendance management mastersheets, ensuring accurate record-keeping and compliance.
  • Contributed to maintaining a positive and compliant workplace by addressing employee concerns promptly and professionally.

Chat Support Executive

Teleperformance
Mohali
01.2024 - 05.2024
  • Retained existing SiriusXM music users by effectively solving their issues and ensuring client satisfaction through chat support.
  • Provided timely and accurate solutions to customer inquiries, enhancing user experience and loyalty.

Human Resources Internship

Glenmark Pharmaceuticals
Baddi
06.2023 - 08.2023
  • Assisted with recruitment processes, including screening resumes and scheduling interviews, contributing to efficient talent acquisition.
  • Contributed to employee engagement initiatives by organizing team-building activities, fostering a positive workplace culture.

Education

Master of Business Administration (MBA) - Human Resources

ICFAI University
Baddi, Himachal Pradesh
07.2024

Bachelor of Arts (B.A.) - History And Political Science

Swami Vivekananda Subharti University
07-2022

Senior Secondary (XII) - Science

HP Board Of School Education
03-2019

Secondary (X) -

HP Board Of School Education
03-2017

Skills

  • Employee Relations: Grievance Handling, Conflict Resolution, Policy Interpretation, Disciplinary Procedures, Employee Advocacy
  • HR Operations: Attendance Management, HR Policies & Procedures, Recruitment Support, Record Keeping
  • Technical Skills: Microsoft Office, Google Sheets, Google Forms
  • Core Competencies: Negotiation, Performance Management, Interpersonal Communication, Problem-Solving, Data Management, Client Retention

Certification

HR Course Certification Internshala

Timeline

Assistant Employee Relations Executive

Programming.com
07.2024 - Current

Chat Support Executive

Teleperformance
01.2024 - 05.2024

Human Resources Internship

Glenmark Pharmaceuticals
06.2023 - 08.2023

Master of Business Administration (MBA) - Human Resources

ICFAI University

Bachelor of Arts (B.A.) - History And Political Science

Swami Vivekananda Subharti University

Senior Secondary (XII) - Science

HP Board Of School Education

Secondary (X) -

HP Board Of School Education
Arpit Kumar Singh