Summary
Overview
Work History
Education
Skills
Timeline
Manager
ARPIT NARAIN

ARPIT NARAIN

Hotelier
Zanzibar

Summary

1 + years of experience is seeking to obtain a position(Assistant Executive Housekeeper) which utilizes my management experience in association with an esteemed organization, in order to provide customer satisfaction and contribute towards the growth of the organization. Trident Hotel (Unit of Oberoi Hotels and Resorts) Agra Housekeeping Associate Ensuring the common areas of the facility are maintained and orderly as well as assist with the quality of service to members and guests. Four Points by Sheraton Agra Housekeeping Team Leader Supervise work activities of cleaning personnel to ensure clean, orderly rooms. Examine rooms, halls, and lobbies to determine need for repairs or replacement of Furniture or Equipment and make recommendations to Management. Four Points by Sheraton Agra Senior Supervisor Housekeeping Oversee Staff on a Daily Basis. Check rooms and common areas, including stairways and lounge areas, for cleanliness. Schedule shifts and arrange for replacement in cases of absence. Four Points by Sheraton Agra Housekeeping Executive Establish and Implement Operating Procedures and Standards. Plan and Coordinate the activities of Housekeeping Supervisors and their Crew. Coordinate Inspection or Inspect assigned areas to ensure standards are met. Administer all housekeeping and all Laundry Facilities and ensure secure environment for all Guests. Ramada Hotel By Wyndham Lucknow Housekeeping Executive Manage and Analyze all incoming supplies and ensure compliance to all specification and prepare all reports to be presented to management. Maintain Safety and Hygiene and perform all appraisals for staff regularly and coordinate with various engineering and Front Office staff.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Assistant Executive Housekeeper

Hotel Royal Zanzibar Beach Resort
Zanzibar
05.2022 - Current
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Handled requests for extra linens, toiletries and other supplies.

Assistant Housekeeping Manager

Club Mahindra Emerald Palms Goa
Goa
11.2021 - 04.2022
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports, and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting, washing, drying, and ironing.

Assistant Housekeeping Manager

Ramada Plaza By Wyndham Lucknow
Lucknow
05.2019 - 10.2021
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports, and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting, washing, drying, and ironing.
  • Maintained facility grounds, equipment and safety compliance.

Housekeeping Executive

Ramada Plaza By Wyndham
Lucknow
05.2019 - 09.2019
  • Emptied trash containers and vacuumed carpets, rugs and upholstery.
  • Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff.
  • Performed laundry cleaning services and mopped, swept and polished floor surfaces.

Housekeeping Executive

Four Points By Sheraton
Agra
09.2017 - 04.2019
  • Emptied trash containers and vacuumed carpets, rugs and upholstery.
  • Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff.
  • Performed laundry cleaning services and mopped, swept and polished floor surfaces.
  • Conducted final inspections of offices and common areas and notified manager of space requiring immediate cleaning.

Senior Housekeeping Supervisor

Four Points By Sheraton
Agra
04.2017 - 08.2017
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Managed laundry sorting, washing, drying, and ironing.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Increased employee performance through effective supervision and training.

Housekeeping Team Leader

Four Points By Sheraton
Agra
10.2014 - 03.2017
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports, and other business documentation.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Managed team productivity and workflow to exceed quality standards.

Housekeeping Associate

Trident Hotel (Unit Of Oberoi Hotels And Resort's)
Agra
06.2012 - 10.2014
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Education

Hospitality - Hotel Management

Institute of Hospitality Management
Trichy
07.2011 - 05.2012

Secondary Higher Education - Accounting And Computer Science

Senior Secondary Education
Banda
07.2007 - 07.2008

CBSE - Accounting And Business Management

Secondary High School
Banda
07.2005 - 07.2006

Skills

    Radisson Grt Chennai, 6 Months Industrial Exposure training

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Timeline

Assistant Executive Housekeeper

Hotel Royal Zanzibar Beach Resort
05.2022 - Current

Assistant Housekeeping Manager

Club Mahindra Emerald Palms Goa
11.2021 - 04.2022

Assistant Housekeeping Manager

Ramada Plaza By Wyndham Lucknow
05.2019 - 10.2021

Housekeeping Executive

Ramada Plaza By Wyndham
05.2019 - 09.2019

Housekeeping Executive

Four Points By Sheraton
09.2017 - 04.2019

Senior Housekeeping Supervisor

Four Points By Sheraton
04.2017 - 08.2017

Housekeeping Team Leader

Four Points By Sheraton
10.2014 - 03.2017

Housekeeping Associate

Trident Hotel (Unit Of Oberoi Hotels And Resort's)
06.2012 - 10.2014

Hospitality - Hotel Management

Institute of Hospitality Management
07.2011 - 05.2012

Secondary Higher Education - Accounting And Computer Science

Senior Secondary Education
07.2007 - 07.2008

CBSE - Accounting And Business Management

Secondary High School
07.2005 - 07.2006
ARPIT NARAINHotelier