Summary
Overview
Work History
Education
Skills
Certification
Area Of Expertise
Technology And Tools Used
Professional Recognition
Trainings Attended
Personal Interests
Personal Information
Timeline
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Arpit Nuwal

Arpit Nuwal

Observabilty Lead
Hyderabad

Summary

Seasoned APM (Application Performance Monitoring) domain expert and team lead, specializing in Dynatrace and AppDynamics. Proven track record of leading cross-functional teams in optimizing application performance and enhancing user experience. Proficient in leveraging advanced monitoring tools to diagnose issues, interpret data insights, and drive continuous improvement initiatives. Effective communicator and mentor, adept at fostering collaboration and achieving organizational objectives through cohesive team efforts.

Overview

13
13
years of professional experience
5
5
Certifications

Work History

Team Lead

IVY Comptech
12.2021 - Current
  • Experienced in leveraging AppDynamics and Dynatrace to drive performance optimization and enhance application monitoring capabilities as a subject matter expert (SME).
  • Conducting a comprehensive demonstration of our Application Performance Monitoring (APM) tools, showcasing how AppDynamics and Dynatrace effectively monitor and optimize application performance in real-time, ensuring seamless operations and improved user experience.
  • Engaging with vendors to explore, evaluate, and implement cutting-edge APM solutions like AppDynamics and Dynatrace, fostering strategic partnerships to drive innovation.
  • Directed and supervised team of 4 engaged in tool Enablement.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Facilitating efficient tracking of user requests through Scrum calls and bi-weekly Sprint meetings, ensuring alignment between development teams and stakeholders, prioritizing tasks.

Senior Associate

JP Morgan Chase & Co
08.2016 - 12.2021
  • Subject Matter Expert (SME) proficient in Dynatrace AppMon and Managed, providing comprehensive expertise in leveraging these tools to optimize application performance, troubleshoot issues, and implement effective monitoring solutions tailored to organizational needs.
  • Architected and implemented Dynatrace Managed solutions specifically tailored for JP Morgan Chase within the financial domain, leveraging deep expertise to ensure robust performance monitoring, compliance, and security measures aligned with industry standards and business objectives.
  • Led the development and implementation of comprehensive Disaster Recovery (DR) activities, ensuring business continuity and minimizing downtime in the event of a disaster.
  • Seasoned Team Leader adept at guiding and inspiring teams to achieve exceptional results through effective leadership and collaboration.

Technical Analyst

JDA Software
12.2013 - 08.2016
  • Skilled in JDA Direct Commerce, a versatile multi-channel commerce platform facilitating seamless order placement, processing, packaging, shipping, and financial transactions for both B2B and B2C businesses. Proficient in integrating third-party software for Payment Gateways and shipping logistics. Experienced in leveraging dynamic functionality and customizable controls to tailor product features as per specific business needs. Ensures robust security protocols for access control.
  • Experienced Techno-Functional professional specializing in enterprise product development, adept at bridging the gap between technical and business requirements. Skilled in analyzing complex systems, designing solutions, and ensuring alignment with organizational goals. Proven ability to translate business needs into technical specifications, driving product innovation and delivering tangible value to stakeholders.

Project Engineer

Wipro Technologies
06.2011 - 11.2013
  • Experienced in Pro-Watch, Honeywell Securities' access control system servicing enterprise-level clients like Shell. Proficient in clearance management, report generation, testing, and site administration. Utilizes Pro-Watch for attendance reporting to facilitate payroll calculations and supports Anti-pass-back functionality.


Education

Bachelor of Engineering - Information Technology

Govt. Engineering College, Ajmer (Rajasthan)

Skills

    Application Performance Monitoring

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Certification

DynaTrace Associate Certified

Area Of Expertise

  • Application Performance Management
  • Synthetic Monitoring
  • Digital Experience Management
  • Application/production Maintenance
  • Monitoring applications
  • Knowledge management
  • Change Management
  • Log Monitoring

Technology And Tools Used

Java, SQL, PL\SQL, Shell Scripting (UNIX), Windows, UNIX, DynaTrace, AppMon, Appdynamics, Splunk, ServiceNow, ITSM, AIM, Pro-watch, Microsoft Excel

Professional Recognition

  • Received the “SPOT RECOGNITION AWARD” and “CASH AWARD” for excellent support and resolving the critical business issues, Received Appreciation from my Reporting manager and my Teammates for my work in all the projects in JDA Software.
  • Received Guards of the Fort Award in JP Morgan Chase for exceptional work in CCB DynaTrace.

Trainings Attended

  • Professional Training on AIM (Application Infrastructure Model)
  • DynaTrace
  • Thousand Eyes
  • Ansible
  • Professional training on JDA Direct Commerce.
  • Core Java, J2ee, Java Script, SQL, PL/SQL.
  • Soft skills training – Email etiquette, Campus to corporate communication.

Personal Interests

Playing Badminton, Cooking, Travelling

Personal Information

  • Passport Number: K9775684
  • Date of Birth: 06/17/88
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Team Lead

IVY Comptech
12.2021 - Current

Senior Associate

JP Morgan Chase & Co
08.2016 - 12.2021

Technical Analyst

JDA Software
12.2013 - 08.2016

Project Engineer

Wipro Technologies
06.2011 - 11.2013

Bachelor of Engineering - Information Technology

Govt. Engineering College, Ajmer (Rajasthan)

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Arpit NuwalObservabilty Lead