ARPIT PRIYADARSHI

Managed end-to-end US merchandising operations for over 1,200 SKUs, achieving 18% category revenue growth.

Coordinated with stakeholders and cross-functional teams to align on merchandising priorities and business objectives.

Handled product data, pricing, promotions, and inventory activities, improving in-stock rates by 12% and reducing excess inventory by 15%.

Monitored process performance and quality metrics using Amazon Retail Analytics to identify gaps and implement corrective actions.

Supported operational excellence initiatives to streamline merchandising workflows and reduce turnaround times for catalog updates.

Optimized product detail pages in collaboration with creative and SEO teams, increasing click-through rates by 22% and conversions by 14%.

Led pricing and promotional planning for seasonal events, contributing to $2.3 million in incremental sales.

Collaborated with supply chain teams to align purchase orders with demand forecasts, minimizing stockouts during peak seasons.

• Conducted risk assessments and developed audit plans to assess the effectiveness of internal controls.
• Conducted risk analyses, created audit plans, and carried out audits in compliance with protocols and standards.
• Conducted audits to ensure adherence to company policies and procedures, identifying areas for improvement.
• Evaluated and recommended investigations for violations of rules and regulations while implementing fraud prevention and detection measures.
• Ensure the compliance and design of SOPs to lead fraud investigations.
• Preparing RCA (Root Cause Analysis) and CAPA for the same.
• Making data-driven decisions and proposing analytical solutions.
• Coordination with external auditors to guarantee prompt and efficient response to audit findings.
• Supervised and mentored junior associates to reinforce compliance with procedures and promote skill development.

• Audited end-to-end operational processes to ensure first-time resolution and compliance with internal quality and efficiency benchmarks, reducing error recurrence and enhancing process reliability.
• Monitored and escalated unresolved issues through structured reporting and stakeholder coordination, ensuring timely risk mitigation and adherence to compliance standards.
• Conducted risk and efficiency assessments to identify operational bottlenecks, implementing targeted performance enhancement initiatives that improved team productivity and reduced turnaround times.

• Manage product catalog accuracy for Instamart/Food Delivery.
• Real-time updating of menu items, prices, and images to ensure accuracy.
• Optimized catalog structure resulting in better search visibility.
• Reduced listing errors by maintaining high-quality audits.

• Improved operational quality metrics by 30% by introducing new monitoring and evaluation techniques.
• Utilize data-driven approaches to track performance metrics, analyze trends, and drive continuous improvement initiatives.
• Collaborated with operations teams to streamline processes and reduce waste, enhancing overall efficiency.
• Analyzed business processes and workflows to identify areas for improvement and recommended changes that enhanced efficiency.
• Conducted process mapping and root cause analysis, identifying inefficiencies and recommending actionable improvements.
• Conduct regular audits of operational procedures, identifying non-conformities and implementing corrective actions to maintain high standards.
• Assisted in developing operational quality checklists and audit tools, improving accuracy and efficiency.
• Team management: skilled in leading and motivating teams to achieve organizational goals.