Summary
Overview
Work History
Education
Skills
Timeline
Hobbies
Hobbies
Generic
Arpit Tiwari

Arpit Tiwari

Team Lead- Warehouse Inventory Management
B2- 38, GAIL Vihar, Noida Sector 23

Summary

Dynamic Team Leader efficiently oversees operations and equipment to meet daily goals. Skilled in mechanical maintenance and basic repairs, equipment setup and optimization of team talents. Proven background in producing exceptional work. Forward-thinking Operations Specialist bringing 5 years of expertise in warehousing operation in various industries especially agrochemical sector. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in SAP and IMT software. Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Overview

5
5
years of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Team Leader- Warehouse Inventory Management

Paytm
Noida
02.2022 - Current
  • Monitored operating machinery to assess progress, adjust settings and maintain production speeds viz. repair and refurbishment.
  • Led team of 164 members while providing exceptional customer service for EDC and sound box devices of Paytm.
  • Conducted training and mentored team members to promote higher productivity from EDC repair team to achieve higher output with 100% success rate and commitment.
  • Mentored and guided employees to foster proper completion of assigned duties and targeted numbers.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Cross-trained and provided backup support for organizational leadership.
  • Set up and calibrated machinery to meet specific production requirements.
  • Implemented new working processes and SOP to deliver multiple improvements.
  • Supported office business development and aligned service centers like PAX, Ingenico, Oater and Nexgo for routine follow ups.
  • Coordinated weekly meetings for internal and external groups.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Confirmed confidential budget reports using software like IMT remained up-to-date for manager.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Participated in cross-functional team-building activities.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Assisted with new hire processing and existing training programs.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Handling entire inventory system, stock reconciliation on FIFO basis.

Logistics & Warehousing Officer

Coromandel International Limited
Noida
12.2019 - 02.2022


  • Managed system support functions to set priorities and service levels expectations.
  • Vendor’s relationship management including Agreements/License/ Godown Insurance/Fertilizer Registration Certificate (FRC)/Liaising with Government/Regulatory Authorities/Agencies
  • Stock Reconciliation/Physical Verification and Inventory Management at warehouses
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Produced weekly status reports detailing warehousing operations and problems.
  • Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
  • Safety Measures and ISO compliances at warehouses.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.
  • Developed and deployed strategies to save time and expenses associated with goods movements.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
  • Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
  • Organized purchase and delivery of materials needed for various contracts.
  • Negotiated with various freight companies and received annual contracts, resulting in cost savings of 33%.
  • Handled day-to-day shipping and receiving overseeing more than 5000 packages per day.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Maintained current inventory tracking information using warehouse management system.
  • Checked physical inventory through regular cycle counts and conducted full audits to trace and correct discrepancies.
  • Enforced workplace safety requirements for forklifts and other material handling equipment.
  • Coordinated workflows for successful warehouse and distribution operations.
  • Improved warehouse operations by identifying and addressing problems impacting service delivery.
  • Management of stock dispatch on FIFO basis through C&F (Clearing & Forwarding Agent).
  • Collaborated with manufacturing and supply chain management.
  • Performed freight processing functions, assisting associates with irregularities in secondary freight.
  • Managed over 6.7 crores in inventory and 65 employees in 23500 square-foot warehouse.
  • Conducted inventory audits with 100% accuracy following company procedures.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
  • Reduced waste by 7.3% with staff supervision and using first-in first-out (FIFO) method.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.

QC Supervisor Warehousing

Big Basket
Noida
09.2018 - 11.2019
  • Quality Control and assurance R&D in F&V Quality Audit at 5k stores.
  • Developed and initiated standards and methods to fully inspect, test and evaluate materials and completed work in agriculture industry settings.
  • Procurement & Buying Data Analysis & Reports Warehouse & DC Operation.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Validated new methods and equipment to properly integrate improved strategies into quality control processes.
  • Ripening treatment and research and trails on packing material as required
  • Implementation of fruits & vegetables project activities to achieve margin with focus on Fruit Care Activities for quality & desired standard improvement
  • Daily monitoring of SOP and Quality Manual implementation on the ground at DC/Warehouse
  • Conduct trials for shelf life extension and packaging of fruits and execute workable solutions at as a part of Post-Harvest Management
  • Conducting random quality standards audit at all 5K Stores and generating audit reports (AQR & DQR) and providing instructions based on corrective and preventive actions
  • To set MBQ DOH and Day cover as per the sales trend and R&D for the same.
  • Maintaining FIFO of each and every article as per the shelf life and sales.
  • RTV Management & Aligned activities to get the fresh/ salable stock from customer/ Sale returns.
  • Monitored company inventory to keep stock levels and databases updated.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Received and processed stock into inventory management system.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Reported on short- and long-term trends in production to help management make proactive decisions.

Operations Executive-Warehousing

Mahindra & Mahindra
New Delhi
11.2017 - 09.2018
  • Quality Control and Assurance Vendor Management Supervision of operations work
  • Data Analytics, Presentation Records Management on SAP
  • Periodic visits to Stores/Collection Center/Processing Center to ensure quality standards for Fruits & Vegetables
  • Provide technical guidance to packager for enhance the production, productivity and improvement in fruit quality in cost effective manner
  • Develop SOPs and guidelines on product handling and quality maintenance
  • Build up a good relationship with the supplier and customers
  • Prepare daily reports of Sale Returns and sort out the sale return into efficient output
  • Generating bills on SAP comprises of purchase orders, sales orders and transfer of stock.
  • Analysis of daily, weekly and monthly quality related reports on Fruits & Vegetables
  • Maintaining records of receipts, daily orders, sale returns, dump on Excel FTD as well as in SAP
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Developed operational processes to help organization adapt to market change.
  • Oversaw projects to help goals, tasks and milestones align with organizational strategy.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Drove team engagement to achieve aggressive company targets.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
  • Graded raw materials based on checklist of quality standards.
  • Documented products checked, grades assigned and rejected items in master logs.
  • Handled stock movement and transparency through Kanban warehousing management.
  • Documented inspections, assignments and task completion to comply with company policies.
  • Compared standard handling, FIFO, production and transport requirements of different grains against practices of farms and transportation companies to identify deficiencies.
  • Completed on-the-job training to learn correct methods for identifying defects.
  • Repaired surface machinery and performed period equipment inspections.
  • Attended all safety meetings and utilized techniques learned to avoid mishaps on job.

Trainee

ISRO
Lucknow
02.2013 - 06.2013
  • Change detection of waste land area for farming in Pratapgarh dist. from Remote Sensing & Application Center Lucknow
  • Attended training courses to build understanding of processes, techniques and industry.
  • Led projects and analyzed data to identify opportunities for improvement.

Trainee Project Engineer

Central Institute of Agricultural Engineering
Bhopal
07.2012 - 08.2012
  • Practical training in Agriculture Engineering based on latest technology in Agro Industries/ Food
  • Processing.
  • Assisted in assembling project documentation for project manager, confirming inclusion of data and preliminary information.
  • Participated in creation and maintenance of project tracking tools, verifying clear communication of inherent expectations and responsibilities.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques and industry.
  • Audited incoming data points, collating information into useable planning packages for project management personnel.
  • Completed projects and work assignments within strict time constraints.

Education

MBA - Warehousing Operations And Maintenance Technology

IGNOU
Distance
07.2019 - Current

B. Tech - Agriculture Engineering

Acharya Narendra Dev University of Agriculture & Technology
Faizabad
07.2009 - 07.2013

Intermediate - Agriculture

S N Inter College
Kannauj
07.2009 - 07.2010

High School Diploma -

S N Inter College
Kannauj
07.2007 - 07.2008

Skills

    Kanban Warehousing Operation,

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Timeline

Team Leader- Warehouse Inventory Management

Paytm
02.2022 - Current

Logistics & Warehousing Officer

Coromandel International Limited
12.2019 - 02.2022

MBA - Warehousing Operations And Maintenance Technology

IGNOU
07.2019 - Current

QC Supervisor Warehousing

Big Basket
09.2018 - 11.2019

Operations Executive-Warehousing

Mahindra & Mahindra
11.2017 - 09.2018

Trainee

ISRO
02.2013 - 06.2013

Trainee Project Engineer

Central Institute of Agricultural Engineering
07.2012 - 08.2012

B. Tech - Agriculture Engineering

Acharya Narendra Dev University of Agriculture & Technology
07.2009 - 07.2013

Intermediate - Agriculture

S N Inter College
07.2009 - 07.2010

High School Diploma -

S N Inter College
07.2007 - 07.2008

Hobbies

Playing Chess and Exploring Places

Hobbies

Playing Chess and Exploring Places

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Arpit TiwariTeam Lead- Warehouse Inventory Management