ARPITA AICH CHANDRA

• Working as underwriter in quote generations/revisions.
• Looking into all LOB (SME Products)
• Responsible for handling RFQ’s of multiple locations
• Maintaining TAT for quote generation
• Maintaining RFQ data & Conversion Ratio
• Meeting with High potential brokers/agents & clients
• Providing training to Intermediaries, stakeholders on SME products

Contact : 9051177723

• Working as a Renewal Retention Manager.
• Looking into Motor & Health Renewal Retention of Eastern Region
• Responsible for handling renewal data of multiple branches across the region.
• Provide backup coverage to other functions within the unit when the team is short-staffed due to a holiday or sick leaves, and when there is cross-training between team members.
• Visits to relevant locations and channel partners of East.

Contact : 8335060414

• Experience in a customer facing/call center environment highly desirable.
• Trained new team members on data management systems and customer service protocols, fostering a collaborative work environment.
• Conducted regular data audits to ensure accuracy and compliance, contributing to improved operational efficiency at Honda.
• Assisted in optimizing call center operations by implementing data-driven strategies, leading to a [placeholder]% reduction in response times.
• Utilized data visualization tools to present findings to stakeholders, enhancing decision-making processes at the dealer point.