ARPITA KUMARI
Bengaluru
Summary
Courteous and self-motivated sales associate with more than one year of experience, a strong background in developing effective merchandise displays, managing cash transactions, and providing excellent customer service through teamwork and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail CCA
Aditya Birla Fashion & Retail Ltd
Bangalore
08.2023 - Current
- Greeted and assisted customers as they shop for new products
- Provided exemplary services to customers by being pleasant and engaging
- Attended trade shows to network and obtain new season launch apparels and accessories
- Met weekly, monthly and quarterly sales quotas
- Assisted other team members with transactions when necessary
- Communicated effectively with a wide range of customers and achieved a 95% customer satisfaction score
- Educate customers on store promotions and loyalty programs, exceed targets for new enrollments by up to 80%
- Maintain the sales floor and visual merchandising displays and coordinate with receiving teams to ensure optimal inventory levels
- Coordinate with the store manager to plan weekly events to increase sales volume.
Sales Executive Intern
Aradhya Pharma
Bihar Sharif
02.2022 - 12.2022
- Shadowed sales professionals to gain deeper insight into best practices
- Managed customer expectations and helped navigate sales processes
- Supported sales team with administrative assistance such as coordinating
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Education
Bachelor of Arts - Political Science
MBH College
Bihar Sharif, Bihar06-2024
SSLC -
Senior Secondary Girls High School
Bihar Sharif, Bihar04-2021
HSC -
Senior Secondary Girls High School
Bihar Sharif, Bihar04-2019
Skills
- Customer Service
- Retail Sales
- Inventory Management
- Client Relations
- Conflict Resolution
- Communication
- Fast learner and Highly dependable
- MS WORD & POWER POINT
- Excellent attention to detail
Certification
Completed a comprehensive course in Computer Applications at Satyam Institute, focusing on practical & internet application
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Retail CCA
Aditya Birla Fashion & Retail Ltd
08.2023 - Current
Sales Executive Intern
Aradhya Pharma
02.2022 - 12.2022
Bachelor of Arts - Political Science
MBH College
SSLC -
Senior Secondary Girls High School
HSC -
Senior Secondary Girls High School
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