ARPITA SINGH
KOLKATA
Summary
Dynamic aviation professional with hands-on experience from Aviation Trainee at [Netaji Subhas Chandra Bose International Airport]. Proven expertise in customer service excellence and effective communication, complemented by strong problem-solving skills. Successfully mentored junior staff, enhancing team performance and operational efficiency in airport operations. Committed to delivering exceptional client relationship management in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
BBA Aviation program
Aviation Trainee
kolkata
01.2026 - 02.2026
* Trained in airport operations, passenger service, and aviation safety procedures.
* Trained and mentored junior sales staff, enhancing team performance.
- Executed daily operational tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Airport operations Trainee
intern
kolkata (Kazi Nazrul Islam Airport)
07.2025 - 08.2025
- Successfully completed a comprehensive 7-day training program in airport operations.
Acquired hands-on experience with runway operations and airside procedures.
Enhanced skills in teamwork, time management, and operational discipline within airport setting.
Education
Bachelor - Aviation Management
International School of Hospitality Management, Sikkim Alpine University
Kolkata, India04-2027
12th -
St. Mary Goretti' Girls School
West Bengal, India04-2024
10th -
St Mary Goretti' Girls School
West Bengal, India03-2022
Skills
- Client Relationship Management
- Customer Services Excellence
- Problem Solving & Decision Making
- Effective Communication
- Team Collaboration
- Conflict Resolution
- Presentation & Documentation
Certification
Airport Training
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the particulars mentioned in this resume.
Awards
Event Coordinator - Annual School Function, Successfully coordinated the school's annual function by managing students, backstage arrangements, and event flow with strong organizational skills. Worked closely with teachers and student groups to ensure smooth execution of performances, timing, and stage activities. Demonstrated leadership by assigning tasks, guiding participants, and resolving last-minute issues calmly and professionally. Appreciated for excellent teamwork, communication, and the ability to manage large groups efficiently in a fast-paced environment.
Languages
English
Proficient (C2)
C2
Hindi
Native
Native
Bengali
Intermediate (B1)
B1
Timeline
BBA Aviation program
Aviation Trainee
01.2026 - 02.2026
Airport operations Trainee
intern
07.2025 - 08.2025
Bachelor - Aviation Management
International School of Hospitality Management, Sikkim Alpine University
12th -
St. Mary Goretti' Girls School
10th -
St Mary Goretti' Girls School