Arpit Clement Tete
Process Executive
New Delhi,Delhi
Summary
Detail-oriented and proactive professional with a strong foundation in client communication, team management, data analysis, and process improvement. Experienced in handling client inquiries, creating insightful dashboards and leading teams in the absence of direct supervision. Proven track record in enhancing team productivity, conducting effective training sessions, and ensuring procedural compliance. Seeking a challenging role where I can leverage my skills in operational efficiency, quality assurance, and data analysis to contribute meaningfully to organizational success.
Overview
3
3
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Process Executive
Sopra Steria India
Noida
07.2024 - Current
- Delivered daily service reports to stakeholders for 3 processes, enhancing operational visibility.
- Distributed daily productivity reports to a 26-member team, fostering transparency and accountability.
- Updated daily attendance and productivity records of the team for management, providing critical insights for operational oversight.
- Shared team productivity data with the Quality Assurance team to facilitate comprehensive quality checks.
- Distributed monthly team scorecards based on Key Performance Indicators (KPIs), recognizing top performers.
- Designed a FMEA framework for evaluating failure modes.
Process Associate
Sopra Steria India
Noida
04.2022 - 06.2024
- Systematically and meticulously study graphical data to identify and pinpoint potential health and safety hazards, culminating in a detailed presentation to the client for over 6000 requests.
- Achieved an 11% improvement in team productivity by streamlining workflows and optimizing processes.
- Conducted comprehensive training for 12 new hires, maintaining meticulous records of their progress and development.
Education
Bachelor of Engineering -
Netaji Subhas Institute Of Technology
New Delhi12.2016
Skills
Certification
Google Data Analytics Professional Certificate, An in depth curriculum covering data cleaning and organization for analysis, performing analyses and calculations using spreadsheets, SQL, and R programming, and visualizing and presenting data findings through dashboards, presentations, and common visualization platforms.
Interests
Continuous Learning
Traveling
Gaming
Awards
- Pinnacle Award, For demonstrating exceptional performance and contributing to success of the team which was above and beyond what was expected.
- Falcon Award, In recognition of driving higher organizational outcomes, resulting in overall enhanced operational efficiency and effectiveness with improved timeliness and quality of service.
Timeline
Google Data Analytics Professional Certificate, An in depth curriculum covering data cleaning and organization for analysis, performing analyses and calculations using spreadsheets, SQL, and R programming, and visualizing and presenting data findings through dashboards, presentations, and common visualization platforms.
05-2025
The Complete SQL Bootcamp: Go from Zero to Hero, Comprehensive SQL training by Udemy, covering basic SQL syntax, how to analyze data using aggregate functions, advanced queries involving string and comparison operations.
05-2025
Databricks Accredited Generative AI Fundamentals, Built foundational knowledge of generative AI, including large language models (LLMs).
11-2024
Process Executive
Sopra Steria India
07.2024 - Current
Lean Certification, Awarded by Sopra Steria Business Excellence Team for saving a total of 2.8 FTE through process optimization.
04-2023
Process Associate
Sopra Steria India
04.2022 - 06.2024
Bachelor of Engineering -
Netaji Subhas Institute Of Technology
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