#16, S and S Nest, 1st floor, 11th cross Ganeshanagar layout, Kodigehalli Bengaluru,CT
Summary
Dedicated Medical Receptionist with a proven track record at Priyadarshini Skin&Hair Laser Clinic, enhancing patient satisfaction through effective front desk operations and compassionate service. Skilled in records management and patient relations, I significantly reduced no-shows and streamlined appointment processes, fostering trust and loyalty among patients.
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 1 years.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Medical Receptionist
Priyadarshini Skin&Hair Laser Clinic
11.2023 - Current
Coordinated patient scheduling, check-in, check-out and payments for billing.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Helped patients complete necessary medical forms and documentation.
Maintained current and accurate medical records for patients.
Managed multi-line phone system and pleasantly greeted patients.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Adhered to strict HIPAA guidelines to protect patient privacy.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Education
Bachelor of Science - BOTANY ,ZOOLOGY, CHEMISTRY
MAHARANI SCIENCE COLLEGE FOR WOMEN
01.2012 - 01.2015
Skills
Front Desk Operations
Telephone Etiquette
Records Management
Medical Billing
Patient Relations
Appointment Setting
Inventory Oversight
Timeline
Medical Receptionist
Priyadarshini Skin&Hair Laser Clinic
11.2023 - Current
Bachelor of Science - BOTANY ,ZOOLOGY, CHEMISTRY
MAHARANI SCIENCE COLLEGE FOR WOMEN
01.2012 - 01.2015
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