Manager
- Successfully leading and managing a team of global mobility and operations professionals for Sweden compliance
- Holding the position of an account-centric delivery lead for a prominent global account
- Responsible for ensuring client satisfaction and growth by delivering seamless value and desired outcomes as a cohesive team
- Resolving issues to achieve team working efficiently
- Manage/Lead global governance and project management of Global Tax Compliance engagements and ensure transparency to the Client’s tax compliance and reporting process through a web-based portal
- Establishing strong connections with the global tax-wide account to bridge the gap between client challenges, priorities, key stakeholders and the service offerings provided by my team
- This enabled us to effectively address client needs and deliver desired outcomes
- Lead the conference calls with the client to discuss global compliance and obligation status and develop strong working relationship with Clients
- Manage engagement economics by organizing staffing, tracking fees and communicating issues to project leaders
- Collaborating with team members to set individual goals and create action plans to achieve them
- Monitored and tracked team performance against key performance indicators to identify areas for improvement
- Provided ongoing feedback and coaching to team members to help them grow and develop professionally.